Key Responsibilities:
- Monitor and ensure delivery of all hard services under active FM contracts.
- Oversee on-call services and ensure timely resolution of issues.
- Conduct site technical surveys and provide detailed reports.
- Ensure AMC contracts are aligned with proper PPM schedules and documentation.
- Periodically visit and inspect service delivery at facilities.
- Review, manage, and renew FM contracts on time.
- Lead costing, tendering, and estimation for new contracts.
- Engage in technical and commercial negotiations with stakeholders.
- Maintain records and tracking for tenders and submissions.
- Submit monthly FM service reports to clients.
- Follow up on contract payments and on-call receivables.
- Provide weekly reports including inquiries, quotation statuses, and revenue vs actual performance.
- Evaluate technical team performance and coordinate with department managers.
- Manage overall team performance and ensure adequate resource allocation.
- Actively support business conversions and client acquisition.
- Stay updated with market trends and technical innovations in FM.
Required Skills & Qualifications:
- Bachelor’s Degree in Mechanical Engineering
- 3 to 6 years of FM experience (UAE experience highly preferred).
- Strong technical background in hard services (HVAC, MEP, etc.).
- Solid understanding of FM KPIs, SLAs, PPMs, and AMC frameworks.
- Strong communication, negotiation, and leadership skills.
- Proficient in MS Office, reporting tools, and FM systems.
- Familiarity with UAE FM industry standards, regulations, and trends.
Job Type: Full-time