Facility Management Business Partner

Join to apply for the Facility Management Business Partner role at Dallah Hospital

The successful candidate will be responsible for:

• Following all relevant policies, processes, standard operating procedures, and instructions to ensure work is carried out in a controlled and consistent manner.
• Promoting the implementation and adherence to relevant policies, processes, and operating procedures to others.
• Contributing to the identification of opportunities for continuous improvement of systems, processes, and practices.
• Applying safety, quality, and environmental management policies, procedures, and controls to ensure safety, legislative compliance, delivery of high-quality service, and a responsible environmental attitude.
• Building high levels of trust and understanding with key internal and external stakeholders to promote full compliance with industry regulations and promote a broader understanding of Dallah Health's interests and practices.
• Aligning all facility management activities with the hospital's strategic objectives, patient safety goals, and MOH requirements.
• Supporting the Head of Facility Management in ensuring operational excellence, regulatory compliance, and continuous accreditation readiness.
• Acting as a trusted partner to internal stakeholders, gathering requirements, addressing facility-related issues, and driving service improvement.
• Contributing to budgeting, resource planning, and performance monitoring to ensure cost-effective operations.
• Serving as the main point of contact for clinical departments, nursing units, administrative areas, and support services for facility management-related needs.
• Facilitating clear, proactive communication on planned maintenance, shutdowns, renovations, or infrastructure projects.
• Gathering feedback on facility services, identifying gaps, and ensuring timely resolution of issues.
• Working with the Facility Management leadership team to develop annual plans for preventive maintenance, renovations, upgrades, and energy-saving initiatives.
• Coordinating with Engineering & Maintenance teams to align work schedules with hospital operations, minimizing disruptions.
• Monitoring service delivery KPIs and helping develop improvement initiatives.
• Supporting compliance with MOH building regulations, Civil Defense safety codes, and CBAHI/JCI accreditation requirements.
• Assisting in audits and inspections by maintaining readiness of facility documentation, plans, and reports.
• Ensuring stakeholder requirements are addressed in line with infection control and patient safety standards.
• Collecting and analyzing data on facility service performance, response times, and user satisfaction.
• Preparing regular status reports and presentations for senior management and department heads.
• Recommending solutions for recurring issues, service delays, or resource constraints.
• Supporting the Facility Management leadership in managing outsourced service contracts for maintenance, cleaning, waste management, and pest control.
• Liaising with vendors to coordinate work delivery in areas affecting clinical services.
• Identifying opportunities to optimize workflows, energy efficiency, and cost savings.
• Promoting sustainability and green building practices where applicable.
• Participating in internal improvement projects or committees related to facility management and support services.

Knowledge and Experience:

• Minimum 7-10 years of progressive experience in facility management, engineering services, or healthcare operations, with at least 3 years in a coordination, stakeholder-facing, or supervisory role.

Education and Certification:

• Bachelor's degree in Engineering, Facilities Management, Healthcare Administration, or a related field.