Fashion Consultant - Maxmara - Riyadh

Join Chalhoub Group as a Fashion Consultant - Maxmara - Riyadh

For over seven decades, Chalhoub Group has been a partner and creator of luxury experiences in the Middle East. The Group has curated a portfolio of over 10 owned brands and strengthened its distribution and marketing expertise for over 400 international names across luxury fashion, beauty, jewellery, watches, eyewear, and art de vivre categories.

Every step at Chalhoub Group is taken to build a future where luxury dreams become reality - bridging cultures and crafting memorable experiences for consumers. The Group delivers seamless omnichannel experiences across more than 950 stores, online platforms, and mobile apps.

What You'll Be Doing
As a Fashion Consultant, you will be responsible for achieving individual and collective sales targets while delivering exceptional guest experience. You will also support the implementation of CRM, CX, and other key customer and people initiatives in-store.

• Collect data on customer behaviour, top sellers, slow movers for business reviews
• Drive client relationships within an omni-channel approach
• Provide pre-buying feedback on products
• Drive eNPS through people experience initiatives and culture
• Ensure adherence to VM guidelines and Standard operating procedures (SOPs)
• Ensure click and collect are conducted within SLAs
• Ensure customer data is properly captured in adherence to marketing team requirements
• Promote loyalty program (MUSE) and stay up-to-date with app offerings
• Support with in-store marketing events and activations
• Keep abreast of all brand social media activities and campaigns
• Drive sell-throughs within the store
• Support in-store CX initiatives
• Provide input to what's working well/what's not working well within the store

What You'll Need To Succeed

• Strong English communication skills
• Experience within Luxury Fashion

What We Can Offer You
We offer a competitive benefits package, including health care, child education contribution, remote and flexible working policies, and exclusive employee discounts.

We invite all applicants to apply and be part of our exciting future. We ensure equal opportunity for all our applicants without regard to gender, age, race, religion, national origin, or disability status.