F&B Events Sales Executive

Job Description

PRIMARY RESPONSIBILITIES:

• Assist in preparation of proposals, memoranda, reports and other correspondence needed for Events.
• Handle phone inquiries in the absence of Director of Events and Events Manager
• Maintain a par stock on supply of updated brochures, flyers and other sales collaterals
• Performs other duties as assigned by Director of Events and Events Manager
• Receive and understand hotel product knowledge and related activities
• Implement all sales action plans related to your market area as outlined in the marketing plan
• Establish and maintain files on major active accounts within your market area.
• Provide feedback to the Director of Event / Event Manager on changing marketing conditions, including trends in the competition, as a result of direct sales solicitation, telephone and direct mail, in your market area.
• Arrange site inspections of the hotel.
• Disseminate Event Sales related information to other departments as appropriate.
• Attend all post-conference meetings, as required, arranged by the Meeting Services department and assist in the preparation of post-conference reports.
• Perform all duties and responsibilities in a timely and efficient manner in accordance with established hotel policies to achieve the overall objectives of the position.
• Establish and maintain effective employee relations.
• Maintain the highest standards of professionalism, ethics and attitude towards all hotel guests, clients, staff and employees.
• Maintain professional business confidentiality.
• Carry out any other reasonable duties and responsibilities as assigned
• The Management reserves the right to make changes to this job description at its sole discretion and without advance notice.

REPORT LINE & COMMUNICATION

• Reports to Director of Events
• Coordinates with all concerned personnel to ensure that all activities are accomplished.
• Communicates effectively with guest, clients, business partners and staff.

• Continuous learning through own IDP.
• Any other duties as may be assigned by the superior.

ACCOUNTABILITIES

• Represents Dusit’s brand and its values at all times. We will establish relationships and foremost and we will deliver an exceptional guest experience and promote Thai graciousness.

COMPANY’S CULTURE

• Communicate and fully embracing the Company’s culture (our Vision, our Mission and our Values), leads by example and cascade to all your subordinates. – “Proud to belong and to contribute”

CONFIDENTIALITY

• Ensure confidentiality and secure storage of all intellectual property and data bases, both hard copy and electronic. Adhere to Dust Internet and E-mail policy. Ensure Hotel, Customer and Staff information or transactions are kept confidential during or after employment with the company.

JOB REQUIREMENT

• Minimum education of Bachelor degree in Business Administration, Marketing, Hotel Management or relevant discipline
• Minimum 3 years of experience in a hotel industry (reservation, front office or food & beverages), preferably in international chain hotels
• Have excellent communication skills in written and spoken English
• Have a positive attitude toward challenges and the drive to excel
• Possesses professional disposition with excellent communication and interpersonal skills