F&B Host / Hostess

The Role
We are looking for a welcoming, polished, and customer?focused Host/Hostess to join our Food & Beverage team. If you enjoy creating great first impressions, thrive in a fast?paced environment, and love working with people, this role could be a perfect fit. About the Role As an F&B Host/Hostess, you will be the face of our venue — greeting guests, managing reservations, and ensuring every guest feels valued from the moment they arrive. You’ll work closely with the service team to support smooth operations and deliver an exceptional dining experience. Key Responsibilities Warmly welcome guests and escort them to their tables. Manage reservations, walk?ins, and seating plans efficiently. Answer guest enquiries in a friendly, professional manner. Maintain a clean, organised, and inviting reception area. Coordinate with the service team to ensure smooth table turnover. Support guest flow during busy periods and assist with basic service needs. Uphold high standards of hospitality and brand presentation. Handle guest feedback with professionalism and care.

Requirements
What We’re Looking For Previous experience in a restaurant, café, hotel, or F&B setting is an advantage. Excellent communication and interpersonal skills. A warm, confident, and guest?focused approach. Professional appearance and positive attitude. Ability to multitask and stay calm under pressure. Strong organisational skills and attention to detail. Comfortable using reservation systems (training provided if needed). Why Join Us Supportive, friendly team environment. Opportunities for growth within the F&B and hospitality sector. A dynamic workplace where no two days are the same. Competitive salary and benefits.

About the company
Excelsior is a bespoke HR and recruitment consultancy, specialising in the Security, Facilities Management, Education and Automotive sectors. Excelsior provides a high quality, reliable and affordable solution to companies in these sectors. Exciting opportunities and market insights will be regularly posted on this page. If you are a talented individual looking for a change, then our highly experienced Consultants are ready to match you with an exciting new career opportunity.