FCRM AML L2 Support Engineer

Job Description: FCRM AML L2 Support Engineer

Location: Bangalore

Type: Contract

Job Description:

Key Responsibilities

• Provide L2 production support for FCRM AML applications.
• Handle incidents, service requests, and problem management within SLA.
• Monitor batches, jobs, and interfaces; perform environment validations.
• Troubleshoot issues using SQL/PLSQL, Unix/Linux scripting.
• Work with L1, L3, and business teams for smooth operations.
• Support deployments, DR drills, and compliance processes.

Skills & Experience

• 2–5 years in application support (Banking/AML preferred).
• Experience supporting FCRM / Actimize application.
• Strong in SQL/PLSQL, Unix/Linux scripting.
• Familiarity with incident management tools (ServiceNow, Jira, etc.).
• Knowledge of banking compliance (AML/KYC/Sanctions).
• Willingness to work in US shift support.

Job Types: Permanent, Contractual / Temporary
Contract length: 12 months

Pay: ₹1,000,000.00 - ₹2,000,000.00 per year

Experience:

• FCRM AML applications: 3 years (Required)
• Incidents, service requests, and problem management : 3 years (Required)
• SQL/PLSQL, Unix/Linux scripting: 3 years (Required)
• L2 production support : 3 years (Required)

Work Location: In person