Female Customer Chat Support Intern

We are seeking a motivated and confident Female Intern to join our Chat Support Team. The ideal candidate should have excellent written English skills, a positive attitude, and a passion for customer service. This is an in-person, full-time internship with opportunities for growth and permanent placement based on performance.

Key Responsibilities:

• Engage with customers through live chat and email, providing prompt and accurate responses.
• Educate customers about our products and services with clarity and professionalism.
• Identify customer needs and ensure a positive support experience throughout the interaction.
• Handle multiple live chats simultaneously while maintaining accuracy and courtesy.
• Keep customers informed about new features, offers, and updates.
• Ensure customer satisfaction and help generate positive feedback.
• Collaborate with team members to maintain a pleasant and supportive work environment.

Requirements & Skills:

• Excellent English writing and comprehension skills.
• Typing speed of 35–40 WPM with at least 90% accuracy.
• Strong communication and problem-solving abilities.
• Able to multi-task and manage several customer chats efficiently.
• Familiarity with CRM systems or help desk tools (a plus).
• Must be polite, confident, and customer-oriented.
• Bachelor’s degree in Business Administration or a related field (or currently enrolled).
• 6 months to 1 year of experience in customer service, call centers, or chat support preferred.
• Team player with a positive and professional attitude.

Internship Details:

• Job Type: Full-time (In-Person)
• Location: [Insert Office Location]
• Internship Duration: [e.g., 3–6 months]
• Stipend: [Optional – Add if applicable]
• Opportunity for Permanent Position based on performance

Job Type: Full-time

Education:

• Bachelor's (Preferred)

Work Location: In person