Beauty Crown Ladies Salon is looking for a confident, energetic, and sales-driven Receptionist & Sales Executive who can professionally handle clients, convert inquiries into bookings, and help increase salon revenue through upselling and excellent customer service.
This is not a basic receptionist role. We are looking for someone with strong communication skills, a convincing personality, and the ability to recommend services, promote offers, increase repeat bookings, and build strong client relationships.
Key Responsibilities
- Welcome clients professionally and create a premium salon experience.
- Handle appointments, walk-ins, phone calls, WhatsApp, and Instagram inquiries.
- Convert inquiries into confirmed appointments effectively.
- Upsell and cross-sell salon services, packages, memberships, and retail products.
- Recommend additional services based on client needs.
- Rebook existing clients and encourage repeat visits.
- Follow up with clients for confirmations, feedback, and future appointments.
- Coordinate staff schedules and monitor daily appointment flow.
- Support monthly promotions, offers, and social media activities.
- Handle billing, cash collection, and front desk records accurately.
- Maintain a clean, organized, and professional reception area.
Requirements
- Previous experience in salon reception, beauty sales, spa reception, retail sales, or customer service.
- Strong sales, upselling, and customer handling skills.
- Excellent communication and convincing ability.
- Confident handling clients in person, on calls, and through WhatsApp.
- Target-oriented mindset with the ability to increase bookings and customer retention.
- Professional, presentable, friendly, and energetic personality.
- Familiar with WhatsApp Business, appointment systems, and social media communication.
- Fluent in English (Arabic or additional languages are a plus).
- Female candidates only.
- UAE experience preferred.
Benefits
- Competitive salary + attractive sales incentives.
- Employment visa provided.
- Professional and supportive work environment.
- Career growth opportunities.
- One day off per week.
Important
We are specifically looking for someone who can help grow salon bookings and sales, not just manage the front desk.
Candidates with strong communication and sales confidence will be prioritized.
Ability to commute/relocate:
- Sharjah: Reliably commute or planning to relocate before starting work (Preferred)
Application Question(s):
- Do you have previous UAE experience in a salon, spa, beauty, retail, or sales role? Please explain briefly.
- What salary are you expecting and how soon can you join?
Work Location: In person