Female Salon Receptionist

• Greets customers arriving at Reception and provides them with information regarding all services.
• Answers the phones and deals with subsequent enquiries and bookings.
• Determines customers’ needs for all services by figuring out their problem areas such as skin and hair issues.
• Ensures that guests are handed over to the correct hair/nail expert within the salon or Therapists for skin and body treatments.
• Schedules appointments and make follow up calls to customers to remind them of their appointments.
• Handles appointment cancellation and shifting duties.
• Collects cash in exchange of services rendered and tenders change to customers.
• Prints reports of cash collected at the end of the day.
• Counts cash at the end of the shift and ensures that cash flow information has been logged into the salon’s register.
• Ensures cleanliness in all Reception areas.
• Ask guests for feedback on services and provides assistance with problems or complaints.
• Any other tasks as assigned by the Business Unit (Salon) Manager.

Job Type: Full-time

Application Question(s):

• What is your height?
• What is your age?
• Do you have previous experience in a spa/salon?