Field Service Technician

This is where you come in! We need people who can install, service, and maintain our equipment to keep it running at top operating efficiency. To be successful in this position, you will need:

• Stage, install, and commission manual, semi-automatic, and fully automatic tray sealing machinery and tooling
• Flexible to travelling for extended periods of time, including air travel
• Advise and provide third party equipment supplier integration support
• Perform remote or on-site support to equipment breakdown situations
• Management and interpretation of on-site customer requirements and expectations
• Installation, diagnosis, and repair of mechanical and pneumatic assemblies including but not limited to drive motors, drum rollers, belts, bushings, bearings, rollers, valves, cylinders, etc.
• Installation, diagnosis, and repair of various AC/DC electrical systems including but not limited to PLC’s, HMI’s, VFD’s, power supplies, servo motors/amplifiers, temperature controllers, phase monitors, contactors, relays, transformers, heaters, etc.
• Perform necessary installation and repair work using standard test instruments, hand tools, and computer software
• Consult and maintain effective communication with design engineers, management, and customers to resolve issues in system, design, operation, and maintenance
• Provide timely, accurate, and detailed service visit reports

• High School Diploma or GED required
• Employees must be able to rent vehicles in various areas of the country. At least 21 years of age.
• Able to pass background check and drug screening
• Valid United States driver’s license and good driving record
• Able to work overtime as needed
• Two years of experience in food processing/production environment with a primary focus on heat sealing preferred
• Technology based degree/ vocational training preferred
• A degree in Electrical and Mechanical Engineering preferred
• Experience in electromechanical engineering, mechatronics, or machine automation preferred
• VSP technology and servicing and repairing automated equipment is preffered
• Experience using hand tools
• Ability to communicate professionally with customers, suppliers, and departments
• Ability to adapt to dynamic work schedules and flexible shifts
• Able to frequently travel, including air travel, sometimes on short notice
• Read and understand electrical, mechanical, and pneumatic schematics
• Demonstrate a high degree of reliability, flexibility, and self-motivation
• Excellent organizational and time management skills
• Detail oriented and punctuality skills
• Proven mechanical and electrical aptitude
• Ability to integrate into a positive team culture
• Ability to analyze, problem solve and execute
• Ability to use hand tools safely and effectively
• Read and interpret electrical and pneumatic schematics
• Strong computer and database skill

• Able to tavel 80% - 90% of the time
• Air travel as needed
• US Passport preffered (can be added following employment)

• Work in cold (>32°F) and hot (<100°F) environments for extended periods of time
• Stand continuously for long periods of time
• May be required to work outdoors
• Wearing of safety clothing and equipment may at times be required
• Able to repeatedly lift-up to 75Ibs

• Formal job training is provided
• Medical, Dental, and Vision coverage
• Life Insurance
• Short Term/ Long Term Disability
• 401(k) plan with company match
• Paid Time Off
• Company Paid Holidays
• Floating Holidays
• Company Sponsored Events
• Education Reimbursement

**And, most of our Field Service positions offer overtime opportunities that will increase your annual gross income!