Summary
Who We Are:
LifeBridge Health is a dynamic, purpose-driven health system redefining care delivery across the mid-Atlantic and beyond, anchored by our mission to “improve the health of people in the communities we serve.” Join us to advance health access, elevate patient experiences, and contribute to a system that values bold ideas and community-centered care.
About the Role:
- Coordinates the daily billing activities of the digital care center, works independently to maintain consistent workflow of all billing activities, and serves as a liaison between the Professional Billing Office, digital care center providers, and third party payers.
KEY RESPONSIBILITIES:
- Coordinates and monitors daily revenue cycle activities to optimize reimbursement opportunities. Collaborates with intradepartmental administration, providers, and interdepartmental representatives to support established policies and procedures.
- Verifies benefit coverage determines patient financial liability.
- May initiate patient payment plans.
- Works proactively and collaboratively to investigate and resolve patient billing issues.
- Provides documentation requested by third party payers to enhance reimbursement opportunities.
- Performs patient registration and appointment scheduling.
- Optimizes facility and professional charge entry and subsequent collections for all services provided.
- May collect co-pays and fees from patient.
- Ensures that batches balance at the end of the day.
- Performs charge entry.
- Reconciles daily collections and makes daily deposits.
- Reviews and resolves front desk edit reports, billing rejections, missing charge reports and claims manager edit reports.
- Investigates and resolves patient billing issues.
- May perform coding audits.
REQUIREMENTS:
- Education: Bachelor's degree preferred
- Experience: 1-3 years of related experience
Additional Information
What We Offer:Impact: Join a team that values innovation and outcomes, delivering life-saving care to our youngest and most vulnerable patients.
Growth: Opportunities for professional development, including tuition reimbursement and developing foundational skills for neonatal critical care leadership and advanced certification.
Support: A culture of collaboration with resources like unit-based practice councils and advanced clinical education support — improving both workflow efficiency and patient outcomes and allowing you to work at the top of your license.
Benefits: Competitive compensation (additional compensation such as overtime, shift differentials, premium pay, and bonuses may apply depending on job), comprehensive health plans, free parking, and wellness programs.
Why LifeBridge Health?
With over 14,000 employees, 130 care locations, and two million annual patient encounters, we combine strategic growth, innovation, and deep community commitment to deliver exceptional care anchored by five leading centers in the Baltimore region: Sinai Hospital of Baltimore, Grace Medical Center, Northwest Hospital, Carroll Hospital, and Levindale Hebrew Geriatric Center and Hospital.
Our organization thrives on a culture of CARE BRAVELY—where compassion, courage, and urgency drive every decision, empowering teams to shape the future of healthcare.
LifeBridge Health complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, sex or sexual orientation and gender identity/expression. LifeBridge Health does not exclude people or treat them differently because of race, color, national origin, age, disability, sex or sexual orientation and gender identity/expression.