Fleet Transportation Dispatcher - CDL

At UPMC, we’re all here for the same reason — to make Life Changing Medicine happen. Join our team and you will play a unique and important role in our mission to change healthcare for the better.

Why Join UPMC?

We don’t just take care of patients — we take care of our team, too. And we have the data to prove it. In addition to the benefits you’d expect from an industry leader you can expect:

• AWARD-WINNING WORKPLACE: Ranked #1 for Best Places to Work for Women & Diverse Managers by Diversity MBA
• A recent study showed that UPMC benefits are 20% higher in value than other healthcare providers in our market.
• Competitive pay
• Tuition reimbursement
• Opportunities to grow in your career at UPMC

UPMC is looking for a full time Fleet Transportation Dispatcher (CDL) to support our UPMC Employee Transit (Pittsburgh).

This position works daylight, Monday-Friday, 10 am - 6 pm. Weekends off!

Purpose:
The Fleet Transportation Dispatcher (CDL) will coordinate the activities of approximately 45 to 50 drivers on a daily basis. Keeping the pick-up and drop-off delivery times on schedule and ensuring an excellent customer satisfaction rating.

Responsibilities:

• Perform telephone communication responsibilities in a professional and courteous manner.
• Distribute work assignments in an equitable, accurate, and timely manner.
• Monitor shuttle routes and responsibilities in an accurate and timely manner.
• Log both routine and unusual information on the Daily Dispatcher Report.
• Accurately records information regarding daily transport requests, department user group complaints and employees reporting off from work on appropriate logs.
• Adhere to, know, and enforce all hospital and department policies and procedures pertinent to the Fleet Transportation Group.
• Routinely responsible for swapping vehicles and scheduling them for preventative maintenance and detailing.
• Adhere to, know, and enforce all pertinent PA state policies and procedures that impact the Fleet Transportation Group.
• Fill in as a driver as needed.
• When assigned, act as the primary back-up for the Supervisor and Operations Manager in their absence.
• Knowledgeable about all safety, fire, evacuation, and disaster policies and procedures.
• Attend department meetings when scheduled.
• Maintain a neat and clean work area.
• Train new employees to properly follow department procedures and policies.
• Responsible to provide interim solutions for department.
• Performs in accordance with system-wide competencies/behaviors.
• Performs other duties as assigned.

• High school education or equivalent and two years experience in dispatching or administrative support role.
• OR Bachelor's Degree in a relevant/related field of study is required.
• Experience in data entry or with PC is preferred.
• The ability to communicate professionally with various user groups is required.
• Valid Drivers License.
  
  Licensure, Certifications, and Clearances:
  Both Commercial Drivers License Class B and Passenger Endorsement are required within 6 months of hire.Cleared to drive according to FMCSA Drug & Alcohol Clearing House.
  
• CDL Passenger Endorsement
• Commercial Driver License (CDL)
• Act 34

UPMC is an Equal Opportunity Employer/Disability/Veteran