Food and Beverage Associate

Job Title
Food and Beverage Associate Vignette Collection by IHG Dubai, UAE
Job Description
Food and Beverage Associate Vignette Collection by IHG Dubai, UAE

Position Overview
Vignette Collection by IHG is looking for a dedicated Food and Beverage Associate to deliver exceptional service across dining operations. This role involves welcoming guests, managing orders, processing transactions, and ensuring a memorable dining experience that reflects luxury hospitality standards.

Job Details
Location: UAE
Location: Dubai
Industry: Hospitality and Tourism
Function: Food Preparation / Service
Gender: Any
Candidate Nationality: Any
Job Type: Full-time

Key Responsibilities

* Greet guests, present menus, and inform them of specials and menu updates.
* Take food and beverage orders, input into POS system, and ensure special requests are recorded.
* Upsell menu items including beverages and desserts.
* Serve food and drinks, refill glasses, and maintain dining standards.
* Process payments, issue receipts, and reconcile daily transactions.
* Assist with basic cleaning and setup duties as directed by management.
* Provide accurate product and service knowledge to guests.
* Handle guest inquiries and resolve service issues promptly.
* Support other F&B outlets within the property as needed.
* Adhere to grooming, hygiene, and appearance standards.
* Assist with end-of-day financial reconciliations and reporting.

Ideal Profile

* 2 3 years of experience in a similar role within a luxury hotel.
* Strong problem-solving and customer service skills.
* High attention to detail and reliability under pressure.
* Team-oriented with excellent communication abilities in English; additional languages a plus.
* Basic knowledge of cooking and wine service.
* Familiarity with POS systems and transaction handling.

Skills Set

* Food and beverage service operations.
* Upselling and guest engagement.
* POS and transaction management.
* Wine service and menu knowledge.
* Customer service and teamwork.