Food and Beverage Server

Join Red Sea Global Hospitality and become part of a team leading the change in responsible development and regenerative tourism.

Job title: Food & Beverage Server

Department: Food & Beverage

Reporting to: F&B Supervisor

Property: Shabara Resort

About Us

Welcome to the next generation of hospitality excellence. We're on a mission to recruit the finest in our industry - seize the opportunity to become part of this pioneering team. Our ethos is deeply rooted in Respect, Responsibility, Passion, and Collaboration, values that guide us in creating extraordinary experiences for our guests and a thriving workplace for our team. We offer more than just a job - we provide an opportunity to shape the future of luxury hospitality.

The Role

As F&B Server, your role is to serve the needs of the business, our guests and our colleagues by prompt and courteous service delivery to all guests, as a Hospitality Ambassador for the hotel.

All members of the Food & Beverage Department are responsible for ensuring that visitors to the hotel are delighted by the quality, creativity and variety of our food and beverage offerings. The server is one of the most important positions for influencing guest satisfaction. It is crucial that all associates extend service in a professional, friendly, courteous, efficient, and timely fashion.

At Red Sea Global Hospitality, we take great pride in representing our resorts and the Kingdom of Saudi Arabia to visitors from around the globe. We uphold a values-led culture for both our guests and our colleagues, and we collaborate closely to deliver unparalleled service excellence.

Key Areas of Responsibilities

Please note that the responsibilities outlined below are not exhaustive. Red Sea Global Hospitality employees continuously innovate in caring for the needs of the business, their guests, and their colleagues. As F&B Server, you will need to:

• Collaborate with colleagues from various departments to guarantee prompt service and efficient operations.
• Understand and adhere to all hotel policies and Standard Operating Procedures related to guest service, operation management, and personal grooming and discipline.
• Before leaving your station or the floor for any reason, make sure to check with the supervisor.
• Be knowledgeable about the hotel's services and facilities to address any guest inquiries effectively.
• Ensure a safe work environment by adhering to all safety protocols.
• Adhere to all reasonable work-related requests from a Manager or Supervisor that may fall outside your regular job duties to ensure full guest satisfaction and service throughout the Hotel.
• Maintain your station in accordance with standards at all times.
• Develop a thorough understanding and have complete knowledge of the menus.
• Learn and correctly use the Point of Sale equipment and adhere to the procedures accurately.
• Ensure strict security protocols are followed when accessing guest rooms to uphold the privacy of our guests.
• Actively participate in all training sessions to enhance professional skills and improve guest satisfaction.
• Inspect the hallways for trays upon returning from delivering orders (Room Service).
• Clean and dismantle trays in the dish area, being mindful of condiments like salt, pepper, sugars, and other items.
• Perform any additional duties as required for operational smoothness.

In Return, What We Offer

• Exciting opportunities for personal and professional development at all levels, featuring targeted development programs aimed at equipping you for your next career move.
• Competitive compensation package.
• Access to exclusive perks, complimentary nights, and benefits within Red Sea Global Hospitality.
• Health Insurance coverage whilst in service.
• A supportive and inclusive work environment that values diversity and collaboration.
• Employee Recognition Programmes.
• Daily meals on duty and uniform dry-cleaning services.
• Year-round events of social, wellness programs, charity drives, and sports activities.

Accessibility and Adjustments

We welcome all applicants and are keen to ensure our employees reflect the diversity of the Kingdom of Saudi Arabia and the communities we serve. We are committed to providing reasonable adjustments throughout our recruitment process and we’ll always endeavor to be as accommodating as possible. If you would like to discuss any specific requirements, please get in touch with us.