Franchise Operations Coordinator

• Coordinate all phases of the franchise transfer process, ensuring accuracy, timeliness, and compliance with SKFI policies.
• Manage lease-related documentation, including submitting assignment and assumption agreements to Real Estate, confirming fully executed leases, and confirming SKFI lease riders are executed by landlords and buyers, reviewing any redlined documents with Legal prior to signing.
• Verify that transfer fees and estimated pro-rated amounts are received by Accounting prior to the transfer date, maintaining up-to-date the accounting spreadsheet.
• Collaborate with internal teams including Legal, Finance, Operations, Real Estate, and Franchise Development to ensure smooth execution of franchise transfers and alignment across functions.
• Maintain accurate and up-to-date records within the franchise management system, performing data integrity checks and supporting audits.
• Monitor and manage key deadlines for transfer milestones, documentation submissions, and payments.
• Communicate proactively with franchisees, attorneys, brokers, and internal stakeholders to provide updates, request necessary materials, and resolve issues.
• Prepare and distribute transfer-related correspondence and reports for leadership review.
• Identify opportunities to improve processes, enhance workflow efficiency, and strengthen compliance consistency across franchise transactions.

• Strong organizational and time management skills, with the ability to manage multiple projects and transactions simultaneously.
• Excellent written and verbal communication skills with professionalism in all franchisee and partner interactions.
• High attention to detail and accuracy in document preparation and review.
• Proficiency with Microsoft Office Suite (Excel, Outlook, Word, Teams) and knowledgeable computer skills including Excel, Word, Adobe, PowerPoint, and Outlook; experience with CRM or franchise management systems preferred.
• Collaborative mindset with a commitment to supporting cross-functional teamwork.

• Associate degree in Business Administration, Legal Studies, or a related field required
• 2-4 years of experience in franchise administration, legal coordination, contract management, or business operations
• Prior experience in franchising, retail, or food service industry strongly preferred
• Personal passion for health and fitness is a plus

Join our team and enjoy an unusually fun work environment with an upbeat atmosphere and great team members. It is our purpose to maintain an environment our team members can brag about, where our focus and belief are built on our core values: We Are Better Together, We Keep Evolving, We Live Our Mission, We Do the Right Thing, and We Focus and Finish. With our core values at the forefront of every decision we make, it allows for collaboration, passion, and a no-limits mindset when it comes to your future! We keep our team happy with our great benefits package, free smoothies, flexible work schedules, office lunches and parties, monthly fitness challenges, free gym access, and more fun activities to make Smoothie King a happy and healthy place to work.

Our Mission

Inspire people to live a healthy and active lifestyle.

Our Vision

We make the world a better place by nourishing healthy habits.