Freelance Customer Service Specialist (Remote)

Overview

Dutch Speakers Wanted: Vacancy - Freelance Customer Service Specialist (Remote)

Hourly rate: €12.00 - €14.00

Are you someone who enjoys helping people, communicating clearly, and solving problems with ease? We are looking for a Freelance Customer Service Specialist to join our remote team at a leading Dutch education company.

This is not a call center role: you will only support existing customers and play an important role in their learning experience.

What will you do?

• Answer customer inquiries via phone and email
• Process last-minute bookings
• Ensure smooth, friendly, and professional customer interactions
• Work during office hours, fully from home

What do we offer?

• Competitive freelance compensation
• Flexible working environment
• Opportunities for personal development
• Potential for a long-term collaboration

Job details

• Full-time or part-time (32-40 hours per week)
• Office hours, including weekend shifts
• Start as a freelancer, with potential for long-term cooperation

Ready to make an impact?

Help students succeed and become part of a growing, enthusiastic team.