Freight Broker

Job Overview
Ignite your career as a Freight Broker, where you will be the vital link connecting shippers with reliable carriers to ensure seamless transportation solutions. This dynamic role demands a proactive mindset, exceptional negotiation skills, and a passion for logistics and supply chain management. As a Freight Broker, you will coordinate freight movements, develop strong customer relationships, and optimize transportation operations to drive efficiency and growth. Your energy and problem-solving abilities will help us deliver top-tier service in a fast-paced, ever-evolving industry.

Responsibilities

• Manage end-to-end freight brokerage operations, including quoting, booking, and tracking shipments across various transportation modes.
• Develop and nurture relationships with clients and carriers through effective account management and B2B sales strategies.
• Utilize Transportation Management Systems (TMS), CRM software, EDI, and AS400 platforms to streamline data entry, dispatching, and communication processes.
• Negotiate rates, contracts, and service terms with carriers to secure competitive pricing while maintaining quality standards.
• Coordinate logistics planning by analyzing supply chain requirements, optimizing transportation routes, and ensuring compliance with FDA regulations and other industry standards.
• Generate leads through proactive outreach and lead generation techniques to expand the customer base.
• Handle carrier sales activities such as dispatching, freight quoting, pricing adjustments, and capacity management within 3PL (Third-Party Logistics) frameworks or NVOCC (Non-Vessel Operating Common Carrier) operations.
• Maintain accurate records of shipments, contracts, pricing agreements, and compliance documentation to support audit readiness and operational transparency.
• Support inside sales efforts by providing exceptional customer service, resolving issues promptly, and ensuring customer satisfaction throughout the transportation process.

Experience

• Proven experience in supply chain management or transportation management roles with a focus on freight brokerage or logistics sales.
• Strong background in B2B sales, account management, and customer relationship management within the logistics or freight industry.
• Familiarity with Transportation Management Systems (TMS), CRM software (such as Salesforce), EDI protocols, AS400 systems, and other logistics technology platforms.
• Knowledge of freight forwarding practices including 3PL services, NVOCC operations, carrier negotiations, dispatching procedures, and transportation planning.
• Experience handling contracts related to freight services and pricing negotiations to maximize profitability while maintaining service excellence.
• Ability to navigate complex logistics scenarios involving FDA regulations or other industry-specific compliance requirements.
• Excellent negotiation skills combined with strong data entry accuracy for dispatching and documentation purposes.
• Demonstrated ability to generate leads effectively through inside sales techniques or outreach campaigns in the transportation sector. Join us as a Freight Broker where your enthusiasm for logistics meets your talent for building lasting relationships! We’re dedicated to empowering our team members with the tools they need to succeed while offering an engaging environment that values your contributions every step of the way.

Pay: $59,680.88 - $71,873.75 per year

Benefits:

• Relocation assistance

Work Location: In person