Freight Dispatcher

Monday - Friday, 11:00 PM - 8:00 AM

The Dispatcher is responsible for supporting Magnum operations under the Regional Manager's direction. The primary purpose is to organize and conduct activities to assure safe, cost-effective, on-time operating performance.

• Coordinate the utilization of drivers, trucks, and equipment to create capacity, maximize productivity, and ensure prompt, courteous, and efficient service to all customers.
• Communicate with and dispatch drivers to appropriate locations according to customer needs.
• Enter accurate and complete load information into Magnum’s computer system.
• Review and audit driver logs to verify items shipped by matching bills of lading, reconciling quantities, noting discrepancies, and monitoring errors, missing information, or violations.
• Ensure compliance with hours of service and other FMCSA regulations as well as company policies.
• Enter and audit driver payroll.
• Participate in Operational and Safety meetings.
• Submit all necessary paperwork to the Billing Department for accurate billing of customers.
• Promptly communicate any delays, issues, or concerns regarding customer loads/requests.
• Appropriate use of progressive discipline, providing constructive feedback to employees.
• Assist with projects and perform other duties as assigned.

This is a full-time position with a complete benefits package available, including:

• Company Paid Life Insurance
• Health Insurance (Free Option Available)
• Dental Insurance
• Vision Insurance
• 401(k) Plan
• Paid Time Off and Paid Holidays
• Employee Assistance Program (EAP)
• HSA/FSA Options and Wellness Incentives
• Supplemental Insurance Voluntary Options (Short-Term Disability, Long-Term Disability, Accident/Hospital Confinement, Critical Illness/Cancer Insurance)

Job Requirements:

• Ability to adapt and be flexible in an environment where priorities and load schedules are constantly changing.
• High level of interpersonal skills to communicate effectively with drivers and customers.
• Knowledge of business processes, transportation, and dispatch terminology.
• Ability to multitask, establish priorities, and meet deadlines.
• Participate in a team environment and communicate effectively.
• Geographical knowledge of the assigned metro area and the Midwest.
• Familiarity with CSA principles and FMCSA regulations.
• Goal-oriented and able to set and achieve company or personal objectives.
• Ability to be on-call one weekend per month.

Education/Experience:

• Associate degree or higher.
• Knowledge of the transportation industry (preferred).
• Prior experience in Truckload, Local, Intermodal, Cartage, and/or Broker capacity.
• Truckmate (TMW) and TMW Suite software experience (preferred).

Physical Demands:
The physical demands described here are representative of those required to perform the essential functions of this job. Reasonable accommodation may be made to enable a qualified individual with disabilities to perform the essential functions of the position as required by state and federal law.

• Ability to sit and/or stand for extended periods continuously.
• Ability to talk, hear, and see continuously.
• Ability to lift and/or carry up to 25 lbs.
• Ability to travel as required.

Benefits:

• 401(k)
• Dental insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Referral program
• Retirement plan
• Vision insurance

Work Location: In person