Front Desk

About Us:
Smile Now Tacoma is a premier dental implant center specializing in full-arch (All-on-X) restorations and advanced implant dentistry. We pride ourselves on delivering exceptional patient experiences in a modern, compassionate environment.

We’re looking for a friendly, professional, and detail-oriented Front Desk to join our growing team. This role is key to creating a warm, organized, and efficient front office experience for our patients.

Key Responsibilities

• Greet patients with warmth and professionalism
• Manage check-in and check-out procedures
• Schedule, confirm, and reschedule appointments
• Answer phone calls, emails, and text messages promptly
• Verify patient information and update electronic records
• Collect payments and assist with financing coordination
• Manage daily patient flow and communicate with clinical team
• Maintain cleanliness and organization of the front office area

What We’re Looking For

• Previous dental front office experience required
• Knowledge of dental software (Dentrix, Open Dental, or similar) is a plus
• Excellent communication and customer service skills
• Strong organizational and multitasking abilities
• Professional appearance and positive attitude
• Reliable, punctual, and team-oriented

Perks & Benefits

• Paid Time Off and Sick Leave
• Paid Holidays
• Supportive and positive work environment
• Growth opportunities within the Smile Now network

Job Type: Full-time

Base Pay: $21.00 - $25.00 per hour

Benefits:

• Health insurance
• Paid time off

Work Location: In person