Front Desk Agent

Job Summary
We are seeking an energetic and detail-oriented Front Desk Agent to be the welcoming face of our organization. In this vital role, you will manage front desk operations, provide exceptional customer service, and support office management tasks with efficiency and professionalism. Your positive attitude and organizational skills will ensure smooth daily operations, creating a warm and professional environment for visitors, clients, and team members alike. This paid position offers an exciting opportunity to develop your administrative expertise while contributing to a dynamic team.

Responsibilities

• Greet visitors, clients, and staff with enthusiasm and professionalism, ensuring a positive first impression.
• Manage multi-line phone systems, directing calls accurately and courteously while providing excellent customer support.
• Handle all front desk duties including check-ins, appointment scheduling, and visitor registration.
• Maintain organized filing systems, data entry records, and manage correspondence through email and physical documents.
• Utilize office management software such as Microsoft Office, Google Workspace, and QuickBooks to perform administrative tasks efficiently.
• Support calendar management and scheduling for meetings or appointments using digital tools.
• Assist with office supply inventory, basic bookkeeping tasks, and proofreading documents to ensure accuracy.

Requirements

• Proven experience in office management or as a receptionist, preferably in medical or dental settings.
• Strong computer literacy with proficiency in Microsoft Office Suite (Word, Excel, Outlook), Google Workspace, and data entry skills.
• Excellent phone etiquette with the ability to handle multi-line phone systems confidently.
• Bilingual abilities are highly desirable to serve diverse client needs effectively.
• Exceptional organizational skills with keen attention to detail for proofreading and filing tasks.
• Prior clerical experience combined with customer service skills to support a welcoming environment.
• Ability to manage time efficiently while handling multiple responsibilities simultaneously.
• Experience with office equipment such as printers, scanners, and basic bookkeeping tools like QuickBooks is preferred.
• Personal assistant or medical/dental receptionist experience is a plus for understanding specialized workflows. Join us as a Front Desk Agent where your proactive approach will make a meaningful impact every day! We value energetic professionals eager to grow their administrative skills in a supportive environment dedicated to excellence in service delivery.

Pay: $18.00 - $19.00 per hour

Benefits:

• Paid time off

Work Location: In person