Front desk agent

Job Summary
We are seeking a dynamic and friendly Front Desk Agent to be the welcoming face of our organization. In this vital role, you will manage front desk operations, provide exceptional customer service, and ensure smooth office management. Your energetic approach and organizational skills will help create a positive environment for visitors, clients, and team members alike. This paid position offers an exciting opportunity to develop your administrative expertise while contributing to a professional and lively workplace atmosphere.

Responsibilities

• Greet visitors and clients warmly, ensuring they feel welcomed and attended to promptly
• Manage multi-line phone systems, directing calls efficiently and professionally using proper phone etiquette
• Handle incoming emails, messages, and inquiries with clarity and professionalism
• Maintain organized filing systems, data entry records, and manage calendars for appointments or meetings
• Support office management tasks such as ordering supplies, proofreading documents, and maintaining cleanliness of the reception area
• Assist with clerical duties including typing, proofreading, and updating records using Microsoft Office and Google Workspace tools
• Provide customer support by addressing questions or concerns with a positive attitude and effective communication skills

Experience

• Prior office experience or administrative background is highly preferred
• Demonstrated customer service skills in a professional setting
• Experience with office management software such as QuickBooks or similar accounting tools is a plus
• Bilingual abilities are desirable to assist diverse clientele effectively
• Familiarity with multi-line phone systems, data entry, filing, and calendar management is essential
• Strong computer literacy including proficiency in Microsoft Office (Word, Excel), Google Workspace (Gmail, Calendar), and basic proofreading skills
• Previous experience in roles such as medical receptionist, dental receptionist or personal assistant will be advantageous
• Excellent organizational skills with the ability to multitask efficiently while managing time effectively

Join us to be part of a vibrant team dedicated to providing outstanding service while developing your administrative career!

Pay: $9.00 - $10.00 per hour

Benefits:

• Employee discount
• Flexible schedule

Work Location: In person