Front Desk Agent

Job Summary
We are seeking an energetic and detail-oriented Front Desk Agent to be the welcoming face of our organization. In this vital role, you will manage front desk operations, provide exceptional customer service, and support administrative functions to ensure smooth daily activities. Your positive attitude, organizational skills, and ability to handle multiple tasks with professionalism will contribute to creating a warm and efficient environment for clients, visitors, and team members alike.

Duties

• Greet and assist visitors, clients, and staff in a friendly, professional manner
• Manage multi-line phone systems, directing calls accurately and courteously
• Handle incoming correspondence, emails, and inquiries promptly
• Maintain organized files, records, and data entry logs with precision
• Schedule appointments, manage calendars, and coordinate meetings efficiently
• Use office management software such as Microsoft Office and Google Workspace to prepare documents and reports
• Support office operations through clerical tasks including proofreading, filing, and data entry
• Assist with bookkeeping tasks using QuickBooks or similar accounting tools when needed
• Provide customer support by addressing questions or concerns with patience and clarity
• Maintain a clean and organized front desk area to promote a welcoming environment

Requirements

• Proven experience in office management or administrative support roles with strong clerical skills
• Excellent computer literacy including proficiency in Microsoft Office Suite (Word, Excel, Outlook) and Google Workspace tools
• Strong organizational skills with the ability to prioritize tasks effectively
• Exceptional phone etiquette and communication skills; bilingual abilities are a plus
• Experience with multi-line phone systems and data entry processes
• Knowledge of office equipment such as printers, fax machines, and scanners
• Previous experience in customer service or as a receptionist preferred; dental or medical receptionist experience is advantageous
• Ability to handle confidential information discreetly and professionally
• Personal assistant or calendar management experience is beneficial
• Demonstrated time management skills with the ability to multitask efficiently

Join us as a Front Desk Agent where your proactive approach and friendly demeanor will make a lasting impression. This paid position offers an exciting opportunity to develop your administrative expertise while contributing to a dynamic team environment. We value your dedication to providing outstanding support and look forward to welcoming you aboard!

Job Types: Full-time, Part-time

Pay: $17.50 - $18.00 per hour

Benefits:

• Employee discount

Work Location: In person