Front Desk Agent

Lavissh Inn and Suites - Bellingham WA

As the Front Desk Agent/Concierge, you will be responsible for the operations of the hotel, verifying the accuracy of guest accounts, balancing charges, as well as assisting with all aspects of guest services.

Essential Functions

• Greets and welcomes every guest upon arrival.
• Communicates effectively with guests and employees.
• Perform accurate check-ins and check-outs of guest daily.
• Answer the telephone in a timely and professional manner.
• Make reservations over the phone and in person and ensure all aspects of the room reservation procedure are followed, including bookings, confirmation, and cancellation policies.
• Responsible for a cash float throughout your shift and ensuring all floats balance correctly at the end of the shift.
• Post any transactions needed.
• Also, other duties may be required as directed by your Manager.

Required Education and Experience

• Must be able to work independently and exercise good judgment to resolve issues.
• Flexible schedule. Must be able to work weekends – Friday and Saturday afternoon- and holidays.
• Excellent communication skills, both written and oral.

This is a part-time position, and hours of work and days vary based on business needs. This includes weekends, holidays, evenings and/or overnight shifts.

Job Type: Part-time

Pay: From $19.13 per hour

Work Location: In person