Front Desk Agent

Job Summary
We are seeking a friendly, organized, and proactive Front Desk Agent to be the welcoming face of our organization. In this vital role, you will manage front desk operations, provide exceptional customer service, and support administrative functions to ensure smooth daily activities. Your energetic approach and attention to detail will help create a positive experience for visitors, clients, and team members alike. This paid position offers an exciting opportunity to develop your office management skills while contributing to a dynamic environment.

Duties

• Greet visitors and clients warmly, ensuring they feel welcomed and attended to promptly
• Answer multi-line phone systems efficiently, directing calls accurately and professionally
• Manage appointment scheduling and calendar coordination using Microsoft Office and Google Workspace tools
• Handle data entry, filing, and document proofreading with precision to maintain organized records
• Support office management tasks such as supply inventory, mail distribution, and basic bookkeeping using QuickBooks or similar software
• Provide excellent customer support through clear communication, phone etiquette, and problem-solving
• Assist with clerical duties including typing reports, managing correspondence, and maintaining filing systems

Qualifications

• Proven experience in office administration or clerical roles with strong organizational skills
• Excellent computer literacy including proficiency in Microsoft Office (Word, Excel), Google Workspace, and data entry skills
• Experience with multi-line phone systems and phone etiquette standards
• Bilingual abilities are highly desirable to serve diverse client needs effectively
• Prior experience as a receptionist in medical or dental settings is a plus but not required
• Strong organizational skills with the ability to prioritize tasks efficiently and manage time effectively
• Attention to detail for proofreading documents and maintaining accurate records
• Personal assistant or office management experience is beneficial for success in this role

Join us as a Front Desk Agent and become an essential part of a vibrant team dedicated to delivering outstanding service while honing your administrative expertise!

Pay: $10.00 - $11.00 per hour

Benefits:

• Flexible schedule

Work Location: In person