Front Desk Agent

Job Summary
We are seeking a dynamic and friendly Front Desk Agent to be the welcoming face of our organization. In this role, you will manage front desk operations, provide exceptional customer service, and ensure smooth office functioning. Your energetic approach and organizational skills will help create a positive environment for visitors, clients, and team members alike. This paid position offers an exciting opportunity to develop your administrative expertise while contributing to a vibrant workplace atmosphere.

Duties

• Greet visitors and clients warmly, ensuring they feel welcomed and attended to promptly
• Manage multi-line phone systems, directing calls efficiently and professionally using proper phone etiquette
• Handle appointment scheduling, calendar management, and coordinate meetings using Google Workspace and Microsoft Office tools
• Perform data entry, filing, and maintain accurate records with attention to detail and proofreading skills
• Support office management tasks such as organizing supplies, managing correspondence, and assisting with clerical duties including typing and document preparation
• Utilize computer literacy to operate office equipment, update databases like QuickBooks for bookkeeping purposes, and support administrative workflows
• Provide excellent customer support by addressing inquiries, resolving issues promptly, and maintaining a positive attitude

Qualifications

• Proven office experience with strong organizational skills and the ability to multitask effectively in a fast-paced environment
• Excellent computer skills including proficiency in Microsoft Office (Word, Excel, Outlook), Google Workspace, and basic data entry techniques
• Prior clerical or administrative experience preferred; familiarity with office management practices is a plus
• Strong customer service orientation with professional phone etiquette and interpersonal skills
• Bilingual abilities are highly desirable to assist diverse client needs
• Experience with front desk operations in medical or dental settings is advantageous but not required
• Ability to handle sensitive information discreetly while maintaining accuracy in proofreading and data entry tasks
• Demonstrated time management skills with the ability to prioritize tasks efficiently

Join us as a Front Desk Agent where your enthusiasm meets your organizational talent! Be part of a team that values professionalism, supports growth, and fosters a lively work environment. Your role will be pivotal in creating positive first impressions while ensuring the seamless operation of our office.

Pay: $18.63 - $21.85 per hour

Benefits:

• 401(k)
• 401(k) matching
• Employee discount
• Health insurance
• Paid time off
• Parental leave
• Retirement plan

Work Location: In person