Front Desk Agent

Job Overview
We are seeking a dynamic and friendly Front Desk Agent to be the welcoming face of our organization. In this vital role, you will manage front desk operations, provide exceptional customer service, and support office management tasks to ensure smooth daily functions. Your energetic approach and organizational skills will help create a positive first impression for visitors, clients, and team members alike. This paid position offers an exciting opportunity to develop your administrative expertise while contributing to a professional and vibrant work environment. Responsibilities

• Greet visitors and clients warmly, ensuring they feel welcomed and attended to promptly
• Answer multi-line phone systems efficiently, directing calls accurately and professionally
• Manage appointment scheduling and calendar coordination using tools like Google Workspace or Microsoft Office
• Handle data entry, filing, and document proofreading with precision to maintain organized records
• Support office management tasks such as supply inventory, mail distribution, and basic bookkeeping using QuickBooks or similar software
• Provide excellent customer support by addressing inquiries and resolving issues with courteous phone etiquette
• Assist with clerical duties including typing correspondence, maintaining files, and supporting administrative projects as needed

Qualifications

• Proven experience in front desk or office management roles with strong organizational skills
• Proficiency in computer literacy including Microsoft Office Suite (Word, Excel, Outlook) and Google Workspace applications
• Experience with multi-line phone systems and excellent phone etiquette skills
• Bilingual abilities are highly desirable to serve diverse client needs effectively
• Prior clerical or administrative experience in a healthcare or dental setting is a plus
• Strong attention to detail for proofreading, data entry, and filing tasks
• Ability to manage time efficiently while handling multiple responsibilities in a fast-paced environment

Join us to be part of a professional team dedicated to delivering outstanding service while advancing your career in office administration. We value energetic individuals who thrive on organization, communication, and providing top-tier support every day!

Pay: $9.50 - $10.00 per hour

Benefits:

• Employee discount

Work Location: In person