Front Desk Agent

Job Summary
We are seeking a dynamic and friendly Front Desk Agent to serve as the welcoming face of our organization. In this vital role, you will manage front desk operations, provide exceptional customer service, and support office functions to ensure smooth daily activities. Your positive attitude and organizational skills will help create a professional and inviting environment for clients, visitors, and team members alike. This paid position offers an exciting opportunity to develop your administrative expertise while contributing to a vibrant workplace.

Duties

• Greet visitors, clients, and staff with professionalism and enthusiasm, ensuring they feel welcomed and valued
• Manage multi-line phone systems, directing calls efficiently and courteously using proper phone etiquette
• Handle scheduling tasks such as calendar management, appointment setting, and coordinating meetings
• Perform data entry, filing, and document proofreading to maintain accurate records and ensure clarity in communications
• Support office management activities including supply inventory, mail distribution, and basic bookkeeping using QuickBooks or similar software
• Assist with clerical tasks such as copying, scanning, and organizing documents to streamline office operations
• Provide customer support by addressing inquiries promptly and professionally in person or over the phone

Skills

• Strong computer literacy with proficiency in Microsoft Office (Word, Excel, Outlook) and Google Workspace tools
• Excellent organizational skills with the ability to multitask effectively in a fast-paced environment
• Bilingual abilities are highly desirable to serve diverse client needs
• Previous office or administrative experience is preferred, especially in medical or dental reception settings
• Knowledge of office management procedures including filing systems, data entry, and calendar management
• Exceptional phone etiquette with experience managing multi-line phone systems
• Typing speed and accuracy for efficient data entry and correspondence proofreading
• Customer service orientation with a friendly demeanor and problem-solving skills
• Familiarity with clerical tasks such as proofreading documents and maintaining organized files
• Time management skills to prioritize tasks effectively throughout the workday

Join our team today to be part of an energetic environment where your organizational talents shine! We value proactive individuals who are eager to support our operations while delivering outstanding service. This role is perfect for those looking to grow their administrative skills within a professional setting that appreciates dedication and enthusiasm.

Pay: $17.00 - $18.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Employee discount
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Parental leave
• Professional development assistance
• Referral program
• Retirement plan
• Tuition reimbursement
• Vision insurance

Work Location: In person