Front Desk Assistant

Please read the job description carefully before applying. Thank you!

Front Desk Assistant – The Beauty Loft Spa
Employment Type: Part-Time with potential to go Full-Time
Location: 1698 Post Road E, Westport, CT
(In-person only – must be able to commute or relocate)

About Us:
The Beauty Loft Spa is a well-established, fast-growing wellness and beauty destination in the heart of Westport. We pride ourselves on offering a luxurious yet down-to-earth environment where both our clients and team members feel valued, supported, and inspired. As we continue to expand, we’re looking for passionate individuals to join us and grow with our brand.

Position Overview:
We are seeking a warm, reliable, and detail-oriented Front Desk Assistant who is passionate about providing exceptional service and creating a welcoming, relaxing experience for every client who walks through our doors. This role is key to the success of our day-to-day operations and to maintaining the elevated standard of care our clients have come to expect.

Key Responsibilities:

• Greet clients with a friendly, professional demeanor and create a welcoming atmosphere
• Check clients in and out for appointments with efficiency and accuracy
• Manage appointment bookings, rescheduling, and confirmations via phone, email, and scheduling software
• Educate clients on our full range of services and retail products, and help promote ongoing specials
• Maintain the cleanliness and organization of the front desk and common areas
• Assist with light operational tasks such as stocking, tidying, and keeping the environment presentable
• Support marketing efforts by participating in social media content creation and email campaigns
• Communicate effectively with spa staff and management to ensure smooth operations and an excellent client experience

Qualifications:

• Previous experience in a customer-facing role (spa, salon, retail, or hospitality preferred)
• Strong communication and interpersonal skills
• Positive, team-oriented attitude with a passion for wellness and beauty
• Ability to multitask and remain calm in a fast-paced environment
• Comfortable with basic technology (POS systems, email, booking software, etc.)
• Availability to work evenings and weekends preferred

What We Offer:

• A supportive, uplifting, and team-oriented work environment
• Opportunity for professional growth and expanded responsibilities
• Employee discounts on services and retail
• Training and mentorship from experienced spa professionals
• A chance to grow with a respected and expanding brand in the beauty and wellness industry

If you’re someone who thrives in a client-centered environment and is ready to be part of something exciting, we’d love to meet you.

To apply, please submit your application here or send your resume and a brief introduction to thebeautloft.t@gmail.com.

Job Types: Full-time, Part-time, Temp-to-hire

Pay: $20.00 - $25.00 per hour

Expected hours: 20 – 40 per week

Benefits:

• Employee discount
• Flexible schedule
• Paid time off
• Professional development assistance

Education:

• High school or equivalent (Required)

Shift availability:

• Day Shift (Required)

Ability to Commute:

• Westport, CT 06880 (Required)

Work Location: In person