Front Desk Associate

Gachibowli, Kondapur, Hitech City ,Hyderabad Experience in customer service or front desk roles is an advantage

Job Summary

A Front Office Associate manages the reception area, greets visitors, handles inquiries, and ensures smooth front-desk operations while creating a positive first impression of the organization.

Key Responsibilities

• Welcome and greet visitors, clients, or guests professionally
• Answer phone calls, emails, and direct inquiries to the appropriate departments
• Manage appointments, bookings, or reservations
• Maintain visitor logs and issue passes when required
• Handle incoming and outgoing mail or deliveries
• Provide basic information about the company, services, or facilities
• Resolve customer queries or complaints courteously
• Maintain cleanliness and organization of the front desk area
• Coordinate with housekeeping, security, or other departments (especially in hotels or hospitals)
• Perform administrative tasks like data entry, filing, and record keeping
  
  

Required Skills

• Strong communication and interpersonal skills
• Professional appearance and attitude
• Basic computer knowledge (MS Office, booking software)
• Problem-solving skills
• Customer Service Orientation
  
  

Qualifications

• Minimum: Intermediate
• Preferred: Bachelor’s degree in any field
• Experience in customer service or front desk roles is an advantage
  
  

Additional Information

Salary – 13k – 15k

Gender – Male Preferred

Shifts – Rotational Shifts

Operations Coordinator (Night Shift)

Gachibowli, Hitech City, Kondapur, Hyderabad 1 - 3 Years in operations, coordination, or similar role preferred

Job Summary

The Operations Coordinator (Night Shift) is responsible for ensuring smooth overnight operations by coordinating with reception teams, handling enquiries, and managing emergencies. This role requires strong communication, quick decision-making, and the ability to monitor and maintain operational efficiency during night hours.

Key Responsibilities

• Coordinate and communicate with all reception/front office teams during the night shift
• Handle incoming calls, enquiries, and provide necessary assistance
• Monitor and manage night-time operations across the facility
• Respond promptly to emergencies such as electrical issues, lift breakdowns, or other operational concerns
• Coordinate with guests and internal teams to resolve issues efficiently
• Monitor CCTV systems to ensure safety and security
• Prepare and maintain daily/night reports and logs
• Escalate critical issues to management when required
• Ensure smooth coordination between departments for uninterrupted operations
  
  

Eligibility Criteria

• Age: 25 – 45 years
• Experience: 1–3 years in operations, coordination, or similar roles preferred
• Education: Minimum graduate (preferred)
  
  

Skills Required

• Strong communication and coordination skills
• Ability to handle emergencies calmly and efficiently
• Basic technical understanding (electrical/lift issues – coordination level)
• Good observation and monitoring skills
• Problem-solving and decision-making ability
• Basic computer knowledge (reports, emails, CCTV monitoring systems)
  
  

Additional Information

• Salary: 20k - 30k
• Gender: Male
• Shift: Day/Night
  
  

Housekeeping Supervisor

Gachibowli, Hitech City, Kondapur, Hyderabad 2–5 years of experience in housekeeping, with supervisory experience preferred

The Housekeeping Supervisor is responsible for overseeing and coordinating the daily activities of the housekeeping team to ensure cleanliness, hygiene, and overall upkeep of the premises. This role ensures that all areas meet organizational standards and provide a safe, clean, and pleasant environment.

Key Responsibilities

• Supervise and manage housekeeping staff, including scheduling shifts and assigning duties
• Inspect rooms, common areas, and facilities to ensure cleanliness and hygiene standards are maintained
• Train new housekeeping staff and provide ongoing guidance and support
• Monitor inventory of cleaning supplies and place orders when required
• Ensure proper use and maintenance of cleaning equipment
• Handle guest or client complaints related to housekeeping and resolve them promptly
• Coordinate with other departments (maintenance, front office, operations) for smooth functioning
• Maintain records of cleaning activities, staff attendance, and performance
• Ensure compliance with health and safety regulations
  
  

Required Skills

• Strong leadership and team management abilities
• Attention to detail and high standards of cleanliness
• Good communication and interpersonal skills
• Time management and organizational skills
• Problem-solving and decision-making abilities
  
  

Qualifications

• Minimum: High school diploma or equivalent
• Preferred: Diploma/Degree in Hospitality Management or related field
• 2–5 years of experience in housekeeping, with supervisory experience preferred
  
  

Additional Info

Salary – 20 k – 30 k

Gender – Male

Preferred Shifts – General Shift

Unit Supervisor

Gachibowli , Hitech City, Kondapur and Madhapur , Hyderabad 5+ years’ experience in related field

Job Summary:

We are seeking a responsible and proactive individual to manage overall property operations and ensure smooth day-to-day functioning. The role includes overseeing front office activities, maintenance, housekeeping, revenue generation, and guest satisfaction, while ensuring operational efficiency across all departments.

Key Responsibilities:

• Oversee daily operations of the property, ensuring all departments function efficiently and in coordination. Implement and maintain standard operating procedures (SOPs).
• Ensure timely maintenance and upkeep of the property by coordinating with internal teams and external vendors. Train and supervise front office staff to deliver excellent customer service and maintain operational standards.
• Monitor inventory levels, ensure proper stock maintenance, and coordinate timely procurement.
• Work towards achieving occupancy, sales, and operational targets. Execute strategies to maximize revenue through pricing, upselling, and efficient operations.
• Monitor and respond to guest feedback, ensuring high ratings and continuous improvement. Oversee housekeeping operations to maintain cleanliness and hygiene standards.
• Take full ownership of the property’s performance and ensure smooth coordination across departments.
  
  

Requirements:

• Graduate in any discipline
• Strong leadership and operations management skills
• Good communication and interpersonal abilities
• Basic computer knowledge preferred
• Experience in hospitality/property management is an advantage
  
  

Qualifications:

• Minimum degree
• Degree in Hospitality field preferred
• 5+ years’ experience in related field
  
  

Additional Information

Salary – 20k -30k

Gender - Male