Front Desk Associate

The Barn at Pensacola Marine Center is a premier boat dry storage facility dedicated to providing exceptional service and care for boat owners. With state-of-the-art facilities and a commitment to customer satisfaction, we offer secure and convenient storage solutions for boats of all sizes. We are seeking a reliable and proactive Front Desk Associate to join our team on a full-time basis. The ideal candidate will have a passion for the marine industry and be dedicated to ensuring the smooth operation of our office and customer service functions. This is a great position for someone in school seeking to grow a career. This candidate will be organized, detail-oriented, and able to multitask effectively in a fast-paced environment. The Front Desk Associate will provide administrative support across various departments and ensure smooth daily operations within the office.

Responsibilities:

• Greet and assist customers in person and over the phone with inquiries, reservations, and payments
• Answer and direct phone calls to appropriate parties
• Coordinate boat storage reservations and manage the scheduling of boat launches and retrievals
• Maintain accurate records of boat storage contracts, payments, and customer information
• Assist with billing, invoicing, and processing payments using our management software
• Coordinate with maintenance and operations staff to ensure timely servicing and readiness of stored boats
• Manage incoming and outgoing mail, emails, and other correspondence
• Maintain office supplies inventory and place orders as needed
• Provide administrative support to management and staff as needed
• Ensure the cleanliness and organization of the office and customer service areas
• Prepare and edit documents and spreadsheets
• Perform general clerical duties, such as filing, scanning, and photocopying
• Collaborate with colleagues to ensure efficient office operations

Job Type: Full-time

Pay: $16.00 per hour

Benefits:

• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Work Location: In person