Front Desk Dental Coordinator

Willett Dental Associates in Columbia, MO is seeking a Front Desk Coordinator to join our family!

About Us:
We are a family oriented, patient-centered dental practice in the heart of Columbia, MO. Our team works together to provide exceptional dental care in a warm, welcoming environment, all while having fun along the way! We're seeking a friendly, organized, and motivated Front Desk Coordinator to be the face of our practice and ensure every patient enjoys an excellent experience from the moment they walk through our doors. If you are someone who is seeking an atmosphere that feels more like a family versus going in to a job everyday, then Willet Dental Associates needs to your new home! Dr. Willett is incredibly passionate about providing quality dentistry to the community! We are excited for you to come in and be a part of our family!

Responsibilities include:

• Use of multi-line phone to make, answer, and direct phone calls.
• Posting and submitting insurance claims.
• Coordinate appointments to maximize the daily production goal.
• Monitor the schedule throughout the day to ensure that it runs smoothly.
• Explain treatment options and procedures.
• Work closely with the dentist and dental staff to schedule treatment in a timely manner according to urgency of treatment.
• Work with the dentist to determine options for completion or treatment.
• Present the patient with all options and a financial estimate for all options.
• Check accounts balances of patients coming in and prepare to discuss any monies due.
• Work with insurance companies to approve dental and medical procedures.
• Receive and enter payments to appropriate accounts.
• Balance cash, match bank deposit slips, and receipts daily.

Requirements/Competencies

• Dentrix experience preferred
• Knowledge of dental procedures preferred
• Dental insurance experience is required.
• Basic knowledge of Microsoft Word and Excel and dental software.
• General knowledge of proper grammar, punctuation, and spelling.
• Effective verbal skills to communicate with patients, parents, doctors, and staff, in person and on the telephone.
• Dental office experience is preferred
• Ability to work both independently and cooperatively in a team setting.

Location: 1601 Chapel Hill Rd STE C, Columbia, MO 65203

SchedulePay/Benefits: Monday - Friday 8:00am-5:00pm

Compensation: Competitive Hourly wage of $22-27/hour + full benefits!