Front Desk Executive

Location: Shahrah-e-Faisal, Karachi

Working Days: Monday to Saturday

Timings: 9:00am - 6:00pm and 10:00am - 2:00pm (on Saturday)

Salary Range: Market Competitive

Experience Required: 2 years

Job Responsibilities:

Executive Support

• Serve as the primary point of contact for individuals requesting the CEO’s time; professionally receive guests, confirm the CEO’s availability, and ensure a smooth meeting experience for clients visiting the office.
• Manage and organise the CEO’s daily calendar, appointments, and meeting schedules.
• Ensure the CEO’s cabin, desk, and documents are maintained in an orderly, professional condition by coordinating with support staff.

Front Office Management

• Welcome clients, visitors, and employees with professionalism and courtesy, reflecting the company’s corporate image.
• Supervise reception operations, including phone handling, visitor logging, and security protocols.
• Record and relay messages for the CEO and other staff when unavailable, ensuring timely follow-up and no communication gaps.
• Oversee incoming and outgoing mail, deliveries, and courier services, ensuring efficient distribution and record keeping.
• Ensure the reception area is consistently immaculate and in line with organisational standards by directing office staff.

Hospitality Management

• Supervise office support staff to provide seamless hospitality services, ensuring tea, coffee, and refreshments are served promptly and professionally to guests.
• Oversee the readiness of the boardroom, ensuring it remains presentable, well-stocked, and fully equipped for meetings.
• Coordinate with housekeeping staff to maintain high service standards.
• Proactively confirm appointments with external visitors, prepare meeting materials when required, and ensure smooth guest transitions from reception to meetings.
• Oversee upkeep of plants and decor in collaboration with the gardener and facilities team, ensuring a welcoming and professional environment.
• Supervise office supplies inventory and coordinate with procurement for timely replenishment.

Administrative Coordination

• Assist in preparing, filing, and organising office documents.
• Support HR by supervising attendance protocols, including employee sign-in/out and leave forms.
• Maintain accurate visitor records and issue access passes in compliance with security guidelines.
• Coordinate with the admin staff to order and arrange supplies.

Requirements

• Proficiency in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint); strong computer literacy.
• Excellent verbal and written English; confident client-facing communication skills.
• Strong organisational skills to manage calendars, visitors, and office operations with attention to detail.
• Experience supervising staff and ensuring high standards in hospitality, boardroom readiness, and office upkeep.

Proactive, service-oriented mindset with the ability to anticipate needs and resolve issues promptly

Job Type: Full-time

Application Question(s):

• Are you comfortable working from Monday to Saturday?

Experience:

• Front Desk: 2 years (Required)
• Documentation: 2 years (Required)
• MS Office: 2 years (Required)

Language:

• English (Required)

Work Location: In person