Front Desk Executive

Key Responsibilities

• Greet patients and visitors courteously and assist them with inquiries
• Register new patients and update existing patient records accurately
• Schedule, reschedule, and confirm doctor appointments
• Guide patients regarding hospital services, departments, and procedures
• Handle billing-related queries and coordinate with the accounts department
• Manage phone calls, emails, and walk-in inquiries efficiently
• Maintain patient files, reports, and records (manual or hospital management system)
• Coordinate with doctors, nurses, and other departments for patient flow
• Ensure patient privacy and confidentiality as per hospital policies
• Handle patient feedback and escalate issues when required
• Maintain cleanliness and organization of the reception area

Job Types: Full-time, Permanent

Pay: ₹15,000.00 - ₹20,000.00 per month

Benefits:

• Cell phone reimbursement
• Leave encashment
• Provident Fund

Work Location: In person