Front Desk Officer

Job Overview

The Front Desk Officer manages the reception area, greets visitors, handles inquiries, and provides administrative support to ensure smooth day-to-day operations.

Key Responsibilities

• Greet and welcome guests in a professional and friendly manner
• Answer, screen, and forward incoming phone calls
• Manage visitor logs and issue visitor passes when required
• Handle incoming and outgoing mail, couriers, and deliveries
• Maintain a clean and organized reception area
• Schedule appointments and manage meeting room bookings
• Provide basic information about the company, services, or policies
• Assist with administrative tasks.
• Coordinate with other departments for smooth communication
• Handle customer inquiries and resolve basic issues promptly

Requirements & Skills

• Proven experience as a Front Desk Officer, Receptionist, or similar role
• Strong communication and interpersonal skills
• Professional appearance and attitude
• Basic computer skills (MS Office, email handling)
• Ability to multitask and manage time effectively
• Customer service-oriented mindset
• Good organizational skills and attention to detail

FEMALE ONLY

Qualifications

• Minimum: High School Diploma or equivalent

Work Location: In person