Front Desk Officer

Job Description – Front Desk Officer

Job Title: Front Desk Officer
Location: PECHS, Karachi (near Bank of Punjab Street)
Salary: PKR 55,000 – 75,000+ (Depending on Experience & Skills)
Timing: 6 PM – 3 AM (Monday to Friday)
Company: Romeo Staffing Agency (RSA)

About the Role

Romeo Staffing Agency is looking for a professional and customer-focused Front Desk Officer to manage front office operations and serve as the first point of contact for visitors, clients, and staff.

This role requires strong communication skills, a polished appearance, and the ability to handle administrative and coordination tasks efficiently in a fast-paced, professional environment.

The ideal candidate will ensure a welcoming experience while maintaining smooth day-to-day front desk operations.

Key Responsibilities

Front Desk Management:

• Serve as the first point of contact for clients and candidates via calls, email, and online platforms
• Manage incoming inquiries and route them to the relevant departments in a timely manner
• Maintain a professional and responsive communication experience across all channels

Administrative Support:

• Schedule meetings, interviews, and appointments using online tools and calendars
• Perform administrative tasks such as data entry, documentation, and record updates
• Manage digital correspondence, including emails and internal communications
• Support HR and management with coordination and day-to-day operational tasks

Coordination & Communication:

• Act as a communication bridge between internal teams and international clients
• Provide accurate information and timely updates to candidates and stakeholders
• Ensure smooth communication flow across departments in a remote environment

Record Keeping & Systems Management:

• Maintain digital records of calls, inquiries, and communications
• Update trackers, databases, and internal systems regularly
• Ensure confidentiality and secure handling of sensitive information

Requirements

• Bachelor’s degree in Business Administration or a related field (preferred)
• 1–3 years of experience in a front desk, receptionist, or administrative role
• Strong English communication skills (spoken and written)
• Professional appearance and customer service attitude
• Proficiency in MS Office (Word, Excel, Outlook)
• Strong organizational and multitasking abilities
• Ability to work in a fast-paced environment
• Willingness to work in night shifts

Why Join Romeo Staffing Agency?

• Competitive salary package with growth opportunities
• Professional and structured work environment
• Opportunity to work with international clients and teams
• Career development and learning opportunities

Job Type: Full-time
Work Location: In person

Job Type: Full-time

Pay: Rs55,000.00 - Rs75,000.00 per month

Work Location: In person