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Romeo Staffing Agency

Job Description &ndash; Client Support RepresentativeJob Title: Client Support Representative Location: PECHS, Karachi (near The Bank of Punjab Street) Salary: PKR 55,000 &ndash; 75,000+ (Depending on Experience &amp; Skills) Timing: 6 PM &ndash; 3 AM (Monday to Friday) Company: Romeo Staffing Agency (RSA)About the RoleRomeo Staffing Agency is looking for a professional and client-focused client support representative to manage front office operations and serve as the first point of contact for visitors, clients, and staff.This role requires strong communication skills, a polished appearance, and the ability to handle administrative and coordination tasks efficiently in a fast-paced, professional environment.The ideal candidate will ensure a welcoming experience while maintaining smooth day-to-day front desk operations. Client Support Representative &ndash; Job DescriptionWe are seeking a compassionate and detail-oriented Client Support Representative to join our healthcare agency team. The ideal candidate will serve as the primary point of contact for clients, patients, and healthcare professionals by providing administrative support, handling inquiries, scheduling services, and ensuring a high level of client satisfaction.Key Responsibilities<ul><li>Respond to client and patient inquiries via phone, email, in a professional and empathetic manner.</li><li>Assist clients with appointment scheduling, service coordination, and healthcare program information.</li><li>Maintain accurate client records and update information in the system.</li><li>Coordinate communication between clients, caregivers, nurses, and healthcare staff.</li><li>Handle intake documentation, service requests, and follow-up communications.</li><li>Resolve client concerns and escalate complex issues to management when necessary.</li><li>Verify client information and ensure confidentiality in accordance with healthcare regulations and company policies.</li><li>Provide administrative support including filing, reporting, and data entry.</li><li>Ensure excellent customer service and maintain positive relationships with clients and families.</li></ul>Requirements<ul><li>Bachelor&rsquo;s degree in Business Administration or a related field (preferred)</li><li>Previous experience in customer service, healthcare support, or administrative roles is an advantage.</li><li>Strong communication and interpersonal skills.</li><li>Ability to handle sensitive information with confidentiality and professionalism.</li><li>Basic knowledge of healthcare procedures and terminology preferred.</li><li>Proficiency in Microsoft Office and client management systems.</li><li>Strong organizational and multitasking abilities.</li></ul>Skills<ul><li>Client Relationship Management</li><li>Communication and Active Listening</li><li>Problem-Solving</li><li>Time Management</li><li>Data Entry and Record Keeping</li><li>Empathy and Compassion</li><li>Team Collaboration</li></ul>Preferred Qualities<ul><li>Patient-focused attitude</li><li>Professional and courteous demeanor</li><li>Ability to work effectively in a fast-paced healthcare setting</li><li>Strong attention to detail and accuracy in documentation</li></ul>Pay: Rs55,000.00 - Rs75,000.00 per monthLanguage:<ul><li>English (Required)</li></ul>Work Location: In person

Client Support Representative

Job Title: Digital Marketing SpecialistLocation: On-Site Department: Marketing Employment Type: Full-Time Salary: Competitive (Based on Experience)Job SummaryWe are seeking a results-driven and creative Digital Marketing Specialist to join our growing team. The ideal candidate will be responsible for planning, executing, and optimizing digital marketing campaigns across multiple online channels to increase brand awareness, generate leads, and drive business growth. The candidate should possess strong analytical skills, a solid understanding of digital marketing tools, and experience managing paid and organic marketing strategies.Key Responsibilities Digital Marketing Strategy<ul><li>Develop and implement comprehensive digital marketing strategies aligned with business objectives.</li><li>Create and execute marketing campaigns across various digital platforms.</li><li>Identify target audiences and develop campaigns that effectively engage potential customers.</li><li>Monitor industry trends and competitor activities to identify growth opportunities.</li></ul>Paid Advertising Management<ul><li>Create, manage, and optimize paid advertising campaigns on:</li><li>Google Ads</li><li>Facebook Ads</li><li>Instagram Ads</li><li>LinkedIn Ads</li><li>TikTok Ads</li><li>Monitor campaign budgets and optimize performance to maximize ROI.</li><li>Conduct audience testing, keyword research, and campaign optimization.</li></ul>Search Engine Optimization (SEO)<ul><li>Perform keyword research and implement on-page and off-page SEO strategies.</li><li>Optimize website content, landing pages, and blogs for search engine rankings.</li><li>Monitor website performance using SEO tools and analytics platforms.</li></ul>Social Media Marketing<ul><li>Develop and manage social media content calendars.</li><li>Create engaging content to increase audience engagement and brand awareness.</li><li>Monitor social media performance and implement growth strategies.</li><li>Respond to audience interactions and maintain brand consistency.</li></ul>Content Marketing<ul><li>Collaborate with designers, writers, and video editors to produce high-quality content.</li><li>Assist in creating blogs, articles, email campaigns, landing pages, and promotional materials.</li><li>Ensure all content aligns with brand guidelines and marketing objectives.</li></ul>Analytics &amp; Reporting<ul><li>Track and analyze key performance indicators (KPIs).</li><li>Generate weekly and monthly marketing performance reports.</li><li>Utilize tools such as Google Analytics, Google Search Console, Meta Business Suite, and other reporting platforms.</li><li>Provide recommendations for campaign improvements based on data insights.</li></ul>Email Marketing<ul><li>Create and manage email marketing campaigns.</li><li>Develop audience segmentation and automated email workflows.</li><li>Monitor open rates, click-through rates, and conversion performance.</li></ul>Requirements Education<ul><li>Bachelor's degree in Marketing, Business Administration, Communications, or a related field (preferred).</li></ul>Experience<ul><li>2+ years of experience in Digital Marketing.</li><li>Proven experience managing multi-channel marketing campaigns.</li><li>Hands-on experience with paid advertising platforms and analytics tools.</li></ul>Technical Skills<ul><li>Google Ads</li><li>Meta (Facebook &amp; Instagram) Ads Manager</li><li>SEO &amp; SEM</li><li>Google Analytics</li><li>Google Search Console</li><li>Email Marketing Platforms</li><li>Social Media Management Tools</li><li>Basic knowledge of WordPress or website management</li></ul>Preferred Qualifications<ul><li>Google Ads Certification.</li><li>Meta Certified Digital Marketing Associate.</li><li>Experience with CRM platforms and marketing automation tools.</li><li>Basic graphic design or video editing knowledge.</li><li>Experience in lead generation and conversion optimization.</li></ul>Key Performance Indicators (KPIs)<ul><li>Lead Generation Volume</li><li>Cost Per Lead (CPL)</li><li>Return on Ad Spend (ROAS)</li><li>Website Traffic Growth</li><li>Conversion Rate</li><li>Search Engine Ranking Improvements</li><li>Social Media Engagement</li><li>Email Campaign Performance</li><li>Revenue Contribution from Marketing Activities</li></ul>Skills Required<ul><li>Digital Marketing Strategy</li><li>Paid Advertising</li><li>SEO &amp; SEM</li><li>Social Media Marketing</li><li>Content Marketing</li><li>Email Marketing</li><li>Data Analysis &amp; Reporting</li><li>Campaign Optimization</li><li>Communication &amp; Team Collaboration</li><li>Time Management &amp; Problem Solving</li></ul>What We Offer<ul><li>Competitive Salary Package</li><li>Professional Growth Opportunities</li><li>Performance-Based Incentives</li><li>Collaborative Work Environment</li><li>Training and Skill Development Programs</li></ul>Application Requirement: Interested candidates should submit their updated resume along with examples of digital marketing campaigns, performance results, certifications, and portfolio links (if available).Pay: Rs80,000.00 - Rs130,000.00 per monthWork Location: In person

Digital Marketing Specialist

Job Title: MBBS Doctor &ndash; Hospice Quality Assurance, Scheduling &amp; Fax CoordinationLocation: KarachiDepartment: Hospice Operations / Medical CoordinationSalary: PKR 80,000 &ndash; 95,000 per monthAge Limit: 26 &ndash; 32 YearsJob Type: Full-TimeJob SummaryWe are seeking a dedicated and detail-oriented MBBS Doctor to join our Hospice Operations team. The ideal candidate will be responsible for Quality Assurance (Q/A) of hospice-related documentation, patient scheduling coordination, and medical fax handling while ensuring compliance with healthcare standards and operational efficiency.Key ResponsibilitiesQuality Assurance (Q/A)Review and verify hospice patient documentation for accuracy and completeness.Ensure all medical records comply with hospice regulations and internal quality standards.Coordinate with clinicians, nurses, and administrative staff regarding missing or incomplete documentation.Monitor patient charts, physician orders, certifications, and related medical records.Maintain confidentiality and HIPAA compliance standards.Scheduling CoordinationManage and coordinate patient visit schedules for clinicians and healthcare staff.Ensure timely appointment confirmations and schedule updates.Communicate effectively with field staff regarding scheduling changes and priorities.Maintain accurate scheduling records and follow-up logs.Faxing &amp; DocumentationHandle incoming and outgoing medical faxes professionally and efficiently.Upload, organize, and maintain patient records in the system.Ensure timely transmission of physician orders, certifications, and related documents.Track pending documents and follow up with relevant parties for completion.RequirementsMBBS degree from a recognized institution.Strong understanding of medical terminology and healthcare documentation.Excellent communication and coordination skills.Good computer proficiency, including MS Office and EMR/EHR systems.Ability to work in a fast-paced environment with attention to detail.Prior experience in hospice, healthcare coordination, medical billing, or quality assurance will be preferred.Preferred SkillsStrong organizational and multitasking abilities.Professional email and documentation handling.Ability to maintain confidentiality and compliance standards.Team-oriented mindset with problem-solving skills.BenefitsCompetitive salary package.Professional work environment.Career growth opportunities.Training and development support.How to ApplyInterested candidates may send their updated CV to the HR Department with the subject line:&ldquo;Application for MBBS Doctor &ndash; Hospice Q/A&rdquo;Pay: Rs80,000.00 - Rs95,000.00 per monthWork Location: In person

MBBS Doctor – Hospice Quality Assurance, Scheduling & Fax Coordination

Join Romeo Staffing Agency and explore 3   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Romeo Staffing Agency

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Client Support Representative

Digital Marketing Specialist

MBBS Doctor – Hospice Quality Assurance, Scheduling & Fax Coordination