Front Desk Officer

Front Desk Officer preferably having experience in medical field.

• Welcome and assist patients, visitors, and medical staff in a professional and friendly manner
• Manage patient registration, appointments, and scheduling
• Answer phone calls, emails, and inquiries promptly
• Maintain and update patient records accurately and confidentially
• Verify insurance details and assist with billing or payment collection when required
• Coordinate with doctors, nurses, and other departments to ensure smooth patient flow
• Handle walk-in patients and manage waiting areas efficiently
• Prepare daily accounts reports, appointment lists, and administrative documents
• Ensure the reception area remains organized and presentable
• Follow clinic policies, healthcare regulations, and confidentiality standards

Basic Requirements

• Previous experience in a medical clinic or healthcare reception is preferred
• Good communication and customer service skills
• Knowledge of Microsoft Office and clinic management systems is an advantage
• Ability to multitask and work in a fast-paced environment
• Professional appearance and positive attitude
• Fluent in English, Hindi/Urdu; Arabic is a plus

Pay: AED1,800.00 - AED2,200.00 per month

Work Location: In person