Front Desk Officer

Role Summary

QRM is seeking a professional, well-presented, and organized Front Desk Officer (Female) to manage reception operations and provide administrative support. The ideal candidate will serve as the first point of contact for visitors, clients, and employees while maintaining a professional corporate image and ensuring smooth front desk operations.

Location: E-11, Islamabad
Preference: Islamabad/Rawalpindi Residents preferred.

Key Responsibilities

• Manage front desk and reception operations professionally.
• Handle incoming calls, visitors, emails, and general inquiries.
• Welcome guests and ensure proper visitor coordination.
• Operate and maintain the Visitor Log with accurate entry and exit records.
• Generate weekly visitor and reception activity reports.
• Manage courier dispatches and maintain complete tracking logs.
• Prepare weekly dispatch and courier reports.
• Coordinate printing and arrangement of official stationery, greeting cards, agreements, and related materials.
• Maintain inventory records and ensure timely distribution of stationery items.
• Coordinate travel arrangements includin gair tickets, hotel bookings, visas, and transportation.
• Maintain updated knowledge of travel platforms and travel procedures.
• Process online payments and coordinate billing reconciliation with the Finance department.
• Support administrative and office coordination tasks as required.
• Maintain confidentiality and professional workplace standards

Required Skills & Competencies

• Strong communication and interpersonal skills.
• Professional appearance and customer service attitude.
• Excellent telephone handling and front desk management skills.
• Ability to multitask and work in a fast-paced environment.
• Good organizational and time management skills.
• Proficiency in Microsoft Office (Word, Excel, Outlook).
• Strong coordination and record-maintenance abilities.
• Ability to work independently and within a team environment.

Qualification & Experience

• Bachelor’s degree in Business Administration, Management, or a related field.
• 1–2 years of relevant experience as a Front Desk Officer or Receptionist.
• Experience in corporate office administration will be preferred.

Pay: Rs40,000.00 - Rs50,000.00 per month

Work Location: In person