Receptionist / Front desk officer

Job Opportunity: Receptionist/Front Desk Officer
Company: Imran Idrees Group of Companies, Sialkot
Industry: Healthcare & Education
Employment Type: Full-Time

About Us:

Imran Idrees Group of Companies is a leading organization operating a network of hospitals and renowned teaching institutes. We are looking for a professional, courteous, and organized Receptionist to join our team at Imran Idress Teaching Hospital, Daska Road Sialkot.

Key Responsibilities:

· Welcome and assist patients, attendants, and visitors in a professional manner.

· Manage patient registration, appointments, and inquiries.

· Handle incoming and outgoing telephone calls and direct them appropriately.

· Maintain patient records and ensure accurate data entry.

· Coordinate with clinical and administrative departments for smooth patient flow.

· Prepare and process patient billing accurately and efficiently.

· Receive payments through cash, card, and other approved methods.

· Maintain daily cash collections and payment records.

· Ensure proper cash handling, reconciliation, and deposit procedures.

· Issue receipts and maintain billing documentation.

· Address patient concerns and escalate issues when required.

· Ensure confidentiality of patient information at all times.

Qualifications:

· Minimum Graduation qualification.

· 1–2 years experience as a Receptionist (hospital experience will be an advantage)

· Good communication skills in Urdu & English

· Basic computer skills (MS Word, Excel, email handling)

· Knowledge of hospital billing procedures and cash handling.

· Polite, professional, soft spoken and customer-oriented attitude

What We Offer:

- Competitive salary and benefits package

- Opportunities for professional growth and development

- Collaborative and dynamic work environment

-Health Coverage

How to Apply:
Interested candidates may send their updated CVs to hrd.iith@smcs.edu.pk no later than st 12th June, 2026 with the subject “Receptionist”

Preference will be given to candidates based in Sialkot.

Pay: Rs20,000.00 - Rs30,000.00 per month

Work Location: In person