Front Desk Officer (Female)

Age: 20 - 22 Years

Education: BCom/BSc/BBA English Medium Preffered

Experience: 1 to 2 years

Starting Salary: PKR40,000

Timings: 9:00 AM to 5:30 PM

Job Description:

• Call potential customers and introduce them Brain Services and generate confirmed sales
• Prepare Quotations on ERP to forward customers
• Provide backup support to Field Sale Team and prepare proposal for customer forwarded by sale team
• Prepare monthly sale reports
• Managing walk in customers and guide him/her for relationships leading to increased business for Company.
• Managing difficult walk in customers competently while ensuring no customer churns.
• Handling each customer transaction from end-to-end and ensuring customer delight, despite drastic increase in number of transactions.
• Cutting edge sales and customer relationship management concepts across segments.
• Customer business processes, deliverables, competitors, expansion plans for the vertical.
• New application processing/liaison admin accounts for hardware install base
• Official documents development/designing with the coordination of management
• Process sale lead, quotation, Sale Order and Invoices for new sale booked

Required Skills

• Customer Focus
• Account Mapping
• Strong Follow Up
• Customer needs understanding
• Persuasion & Negotiation skills
• Relationship Management
• Customer Retention
• Service focus
• Market Analysis
• Competitors SWOT Analysis
• Good understanding of supply chain
• Utilization of MS Office Secretarial products (MS. Office, Excel, Power Point etc.)

Job Type: Full-time

Pay: From Rs40,000.00 per month

Experience:

• Front Desk Officer: 1 year (Preferred)
• Bank Front Desk: 1 year (Preferred)

Work Location: In person