We are currently seeking a fulltime front desk person at our Transitional Living Center (TLC) to work Monday-Friday, 8 AM - 5 PM.
TLC, a service of Tenfold, is a 52-room shelter that provides temporary housing and supportive services for individuals, couples, families and veterans experiencing homelessness, empowering them to unlock a new beginning toward housing stability and self-sufficiency.
- Post-secondary education and/or relevant experience in a human services field desired
- Proficiency in MS Word, Outlook and Excel
- Strong professional customer service skills are essential
- Fluency in speaking and writing English is required, bilingual fluency in English and Spanish strongly preferred
- Ability to interact professionally and effectively with participants, staff, outside service providers, and other guests under conditions that may be stressful or chaotic is essential
- Sensitivity to cultural and socioeconomic characteristics of populations served
- Commitment to Tenfold’s Core Values including the principle that everyone has strengths including the capacity to grow and change
- An approach to service that is trauma-informed, recovery focused, and empowers people to resolve their own challenges to the fullest extent possible
- Ability to set appropriate limits and maintain professional boundaries
- Must secure all state mandated child abuse and criminal background certifications/clearances and take Mandated Reporter training in accordance with Tenfold policy
- Must be or become First Aid and CPR certified
Pay: From $15.00 per hour
Benefits:
- Dental insurance
- Employee assistance program
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Parental leave
- Professional development assistance
- Retirement plan
- Vision insurance
People with a criminal record are encouraged to apply
Ability to Commute:
- Lancaster, PA 17602 (Required)
Work Location: In person