Front Desk Receptionist

About Us
We are a 20-year-old established dental clinic with a strong patient base and reputation for quality care. To strengthen our patient experience, we are looking for a well-organized, courteous, and proactive Front Desk Executive to join our team.

Role & Responsibilities

• Handle incoming and outgoing phone calls with professionalism
• Check and respond to clinic emails promptly
• Manage patient documentation, billing records, and appointment scheduling
• Coordinate with laboratories for case submissions and follow-ups
• Work efficiently with MS Office (Word, Excel, Outlook) and basic digital tools
• Communicate politely and empathetically with patients to ensure a smooth clinic experience
• Maintain front office operations including follow-ups, reports, and data management

Skills Required

• Excellent verbal and written communication skills in English and local language
• Pleasant personality with good soft skills and patience in dealing with patients
• Proficiency in MS Office and email handling
• Strong organizational and documentation handling skills
• Ability to multitask and coordinate between patients, doctors, and labs

Qualifications (Ideal Background)

• Preferred: Bachelor’s degree in Hospital Administration / Healthcare Management / Business Administration

Experience

• 1–3 years in front office, receptionist, or healthcare administration preferred
• Freshers with strong communication and computer skills may also apply

What We Offer

• Opportunity to work in a reputed 20-year-old dental practice with good patient flow
• Professional work environment and learning opportunities
• Competitive salary based on experience
• Acceptable: Any graduate (B.Com, BBA, BA, B.Sc.) with strong communication and computer knowledge
• Additional Advantage: Experience in healthcare/dental/medical front office roles

The ideal degree match for your needs:

• BBA (Business Administration) or B.Com (Commerce) → good for documentation, MS Office, coordination, and communication.
• B.Sc. in Hospital Administration or Healthcare Management → best suited for medical/dental setups.

Job Type: Full-time

Pay: ₹170,000.00 - ₹300,000.00 per year

Work Location: In person