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Front Desk Receptionist

Benefits:
  • 401(k) matching
  • Health insurance
  • Paid time off
Front Desk / Administrative Assistant – Columbia Auto Body (Whitman Location)
Columbia Auto Body is looking for a friendly, organized, and dependable Front Desk Administrative Assistant to join our team in Whitman. This role is the first point of contact for our customers and requires someone who can multitask in a fast-paced shop environment, assist teammates with various tasks, and help keep daily operations running smoothly.
Knowledge of the auto body industry and insurance claims process is beneficial but not required.
Responsibilities
Answer and direct incoming phone calls
  • Greet and assist customers in a professional and friendly manner
  • Schedule appointments and manage the daily calendar
  • Write and distribute emails, correspondence, and documents
  • Assist managers and team members with administrative tasks
  • Maintain organized filing systems and customer records
  • Assist with preparing reports and documentation
  • Act as a point of contact for customers, insurance partners, and vendors
  • Support teammates and assist with various office tasks as needed
  • Help maintain an organized and efficient front office environment
Requirements
Strong multitasking and organizational skills
  • Excellent communication and customer service skills
  • Ability to work in a fast-paced team environment
  • Basic computer skills including Microsoft Office (Excel, Word, email)
  • High school diploma or equivalent (required)
  • Customer service experience preferred
  • Knowledge of the auto repair or insurance industry is a plus
  • English required, Portuguese preferred
Schedule
Monday to Friday
  • 8-hour shift
Compensation
$16.00 – $18.00 per hour
Benefits
401(k) matching
  • Paid time off
Work Location
In person – Whitman, MA

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