Front Desk Receptionist

Job Summary
Join our vibrant team as a Receptionist/Administrative Assistant & Spa Technician, where your energetic and professional approach will create a welcoming environment for clients and support the smooth operation of our spa. In this dynamic role, you will handle front desk duties, manage appointments, provide exceptional customer service, and perform specialized beauty treatments including nail care, lash extensions, and head spa services. Your enthusiasm and attention to detail will help foster a relaxing atmosphere while ensuring clients receive top-tier care and personalized experiences.

Duties

• Greet clients warmly upon arrival, ensuring a positive first impression and seamless check-in process
• Manage appointment scheduling efficiently using our booking system, accommodating client preferences and treatment durations
• Provide outstanding customer service by addressing client inquiries, offering product recommendations, and upselling spa packages or retail items
• Maintain cleanliness and sanitation standards across all treatment areas, adhering to health regulations and safety protocols
• Perform nail care services such as manicures, pedicures, and nail enhancements with precision and artistry
• Deliver lash extension applications, eyelash lifts, and other head spa treatments like scalp massages or hair therapy sessions
• Assist with retail sales by educating clients on products like hair extensions, esthetic laser treatments, dermabrasion tools, and body waxing options

Qualifications

• Certification in cosmetology or esthetician licensing is required; additional training in nail care, eyelash extensions, or hair styling is highly preferred
• Strong knowledge of color theory to assist with client consultations and treatment customization
• Proven experience in customer service within a beauty or spa environment with excellent communication skills
• Familiarity with sanitation procedures and safety standards relevant to beauty treatments
• Skills in retail math for accurate product sales and upselling techniques to enhance client satisfaction and revenue
• Competence in performing diverse beauty services including hair threading, body waxing, hair extensions, barbering, dermabrasion, and laser treatments is advantageous
• Ability to multitask effectively while maintaining a lively and positive attitude that energizes both clients and team members

Join us to be part of a passionate team dedicated to enhancing beauty and wellness through professional expertise and heartfelt service. Your enthusiasm will help create memorable experiences that keep clients coming back!

Job Types: Full-time, Part-time

Pay: From $12.00 per hour

Benefits:

• Employee discount

Work Location: In person