Front Desk Receptionist

We are seeking an energetic and detail-oriented Front Desk Receptionist to be the welcoming face of our dental office. In this vital role, you will serve as the first point of contact for patients, ensuring a positive and professional experience from check-in to check-out. Your proactive approach and strong organizational skills will help maintain smooth front office operations, assist with patient scheduling, verify insurance benefits, and ensure accurate collection of patient out-of-pocket costs before appointments.

This position offers an excellent opportunity to join a friendly, fast-paced dental team dedicated to providing outstanding patient care.

Duties

• Greet patients warmly and create a friendly, professional first impression
• Answer and manage multi-line phone systems, screen calls, take messages, and route inquiries appropriately
• Verify patient insurance benefits and eligibility prior to appointments
• Confirm and collect correct out-of-pocket costs before treatment or appointments
• Check patients in and out, ensuring all necessary paperwork and information is complete
• Schedule appointments and manage patient calendars efficiently
• Maintain an organized front desk area including filing, data entry, and document management
• Handle incoming and outgoing correspondence including emails, mail distribution, and messages
• Provide exceptional patient service by addressing questions and concerns professionally

Qualifications

• Previous front desk or receptionist experience preferred
• Bilingual (English/Spanish) preferred due to the large Hispanic community we serve
• Strong computer skills with proficiency in Microsoft Office and/or Google Workspace
• Excellent phone etiquette and communication skills
• Strong attention to detail and ability to multitask in a fast-paced environment
• Typing speed of at least 40 words per minute with high accuracy
• Previous dental or medical receptionist experience is a plus but not required
• Positive attitude with strong customer service skills and professionalism

Join our team and help create a welcoming environment where patients feel valued and cared for while receiving excellent dental service.

Pay: $15.00 - $18.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Employee discount
• Paid time off

Work Location: In person