Front Desk Receptionist

Overview
Join our dynamic team as a Front Desk Receptionist and be the welcoming face of our dog daycare! This energized role is perfect for someone who thrives on providing exceptional customer service, managing administrative tasks efficiently, and creating a positive first impression for clients and pets. As the central hub of our office operations, you’ll handle a variety of responsibilities that keep our workplace running smoothly, all while demonstrating professionalism, organization, multitasking and enthusiasm. This paid position offers an exciting opportunity to develop your front office skills in a fast-paced environment.

Duties

• Greet visitors and pets warmly and professionally, ensuring they feel welcomed and attended to promptly.
• Manage multi-line phone systems with confidence, directing calls accurately and courteously while maintaining excellent phone etiquette.
• Handle incoming and outgoing correspondence, including emails, phone calls and making appointments with attention to detail.
• Maintain organized filing systems, perform data entry tasks, and proofread emails to ensure accuracy.
• Support office management activities such as calendar management, appointment scheduling, and coordinating tours.
• Utilize computer skills across Microsoft Office Suite (Word, Excel, Outlook) and Google Workspace to prepare reports for end of day processing.
• Assist with clerical duties like filing, photocopying, and maintaining office supplies inventory to ensure a well-organized workspace.

Experience

• Prior receptionist or customer service experience is required.
• Proven customer service experience demonstrating excellent communication skills and professionalism.
• Familiarity with multi-line phone systems and basic computer literacy across common software platforms.
• Experience in animal, medical or dental receptionist roles is advantageous but not mandatory; relevant personal assistant experience is also valued.
• Demonstrated ability to manage time efficiently while handling multiple tasks simultaneously in a fast-paced environment.
• This role is ideal for motivated individuals eager to contribute to a professional environment while honing their administrative expertise. If you’re organized, personable, love people and pets, and ready to make an impact from the front desk—apply today!

This role is a weekday evening and daytime weekend position. Please do not apply if these hours do not work for your schedule.

Pay: $15.00 - $16.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Employee discount
• Paid time off

Work Location: In person