Front Desk Receptionist

We at Roadsafe Driving Academy are seeking a reliable, organized office staff member to join our team. In this position, you will assist in daily operations and clerical tasks. You should possess strong multitasking and organizational skills. Office Staff members need to be comfortable in human relations and have great interpersonal skills. Customer service needs to always be the number one priority of the Office Staff. A positive attitude, strong work ethic, and customer service focus are a must.

Office Staff Job Duties and Responsibilities

• Ensure an organized, clean, and tidy workspace
• Monitor and use office equipment and materials (computers, printers, phones, copiers, physical files, etc.)
• Complete basic scheduling and record keeping duties
• Answer phones, emails, direct calls, recieve and deliver messages as needed
• Help to immediately resolve and mediate customer complaints
• Arrange and schedule student drives, instructors, meetings, appointments, and events for management.
• Maintain and organize records, ensuring DOL compliance

Office Staff Job Requirements and Qualifications

• Must have strong interpersonal skills and a friendly attitude.
• Must be able to read, write and speak English.
• Fluency in Somali, Spanish, Oromo, Vietnamese, another language, or a combination of these strongly preferred.
• Must have high stress threshold, good stamina, and have the ability to work in a fast paced environment.
• Ability to work well as part of a team.
• Maintain clean, neat appearance and good personal hygiene.
• Abide by all company policies and procedures.
• Must be technology savvy and able to evolve with technology
• Must have the ability to adapt to change in a positive manner
• Confident using office machinery (printers, computers, phones, etc.)
• Fast and proficient typist
• Strong verbal and written communication skills; excellent customer service skills
• Previous office experience and understanding of office procedures and processes a major plus but not a requirement.
• Some college preferred but not required.

Starting pay rate dependent on prior experience and/or education level

Pay: $21.00 - $23.00 per hour

Work Location: In person