Front Desk Receptionist

Job Title: Receptionist

Job Summary:

We are looking for a motivated and organized Receptionist who will be responsible for managing inquiries, coordinating trial classes, handling follow-ups, and supporting enrollments. The candidate will also assist with social media communication and cold calling to generate new leads.

Key Responsibilities:

* Manage the inquiry list and respond to all new leads promptly.

* Call potential clients and schedule trial classes.

* Follow up with parents/students after trial classes.

* Convert inquiries and trials into successful enrollments.

* Conduct cold calls to generate new leads and introduce programs.

* Handle incoming calls, messages, and walk-in inquiries.

* Maintain accurate records of inquiries, trials, and enrollments.

* Manage and respond to messages on social media platforms.

* Post updates, announcements, and promotional content on social media.

* Schedule appointments and coordinate with teachers/instructors for trial classes.

* Provide information about courses, schedules, and fees to potential clients.

Requirements:

* Excellent communication and customer service skills.

* Confidence in phone calls, follow-ups, and client interaction.

* Ability to organize and manage inquiry and enrollment records.

* Basic knowledge of social media management.

* Strong multitasking and time management skills.

* Positive attitude and professional behavior.

Job Type: Full-time