Front Desk Receptionist

.Job Description:
We are seeking a friendly, professional, and highly organized Dental Front Desk Receptionist to join our dental team. The ideal candidate must have prior experience in a dental office setting and be proficient in Dentrix. This role is key to ensuring a smooth patient experience and efficient front office operations.

Responsibilities:

• Greet patients warmly and manage check-in and check-out procedures.
• Schedule, confirm, and modify appointments using Dentrix.
• Verify and update patient records and insurance information.
• Collect co-pays, process payments, and manage outstanding balances.
• Submit insurance claims and follow up on pending reimbursements.
• Answer phone calls, respond to inquiries, and direct calls appropriately.
• Coordinate with clinical staff to maintain an efficient patient flow.
• Handle patient reminders, recalls, and daily office communication.
• Maintain a clean and organized front desk area.

Requirements:

• Minimum 1 year of experience working in a dental office front desk role.
• Proficiency in Dentrix is required.
• Strong communication and customer service skills.
• Knowledge of dental insurance and billing processes.
• Ability to multitask and remain calm in a busy environment.
• Bilingual (English/Spanish) is a plus.

We Offer:

• A professional, supportive, and team-oriented work environment.
• Opportunities for career growth and development.

Job Type: Full-time

Pay: $18.00 - $19.00 per hour

Work Location: In person