Front Desk Receptionist

FETCHERS is a dog Boarding, Daycare, and Grooming facility located just off of 32nd Ave S on 39th st S in Fargo.

Fetchers has large fenced-in outdoor play areas where dogs can run, play, and socialize together. There is also an indoor play area to accommodate all types of dogs and weather conditions. Fetchers is a very active and social kennel. Any and all dogs looking for a playful environment to romp and interact with other dogs are welcome.

Are you passionate about working with dogs and looking to grow in a fast-paced, fun, and rewarding environment? We’re searching for a dedicated team member who is not just looking for a job, but is wanting to build a long-term career in the animal care industry and grow alongside our team.

The Receptionist will be skilled in delivering excellent customer service, demonstrating strong teamwork, and supporting Fetchers in various areas of the business. This position is the first point of contact for clients that plays a key role in ensuring a high-quality experience for both the dogs and their owners. This professional will welcome clients in a friendly and professional manner while performing a range of reception duties.

Responsible For:

• Planning and organization of daily operations
• Demonstrating a positive culture and attitude
• Professional and caring communication internally and externally
• Scheduling daycare, boarding, and grooming reservations
• Checking dogs in and out for daycare, boarding, and grooming
• Interacting with customers- Selling and explaining services to new clients
• Maintaining vaccination records
• Handling payments- Taking phone calls
• Handling incoming and outgoing emails
• Administrative tasks
• Cleaning and maintaining a neat and orderly customer reception area

Experience:

• Canine or Large Animal Care: 1 year (preferred)
• Administrative/Reception Experience: 1 year (preferred)
• Strong communication and interpersonal skills, with a friendly, outgoing, and client-focused demeanor.
• Thrives in a busy, team-oriented environment while maintaining a positive and professional attitude.

Availability & Hours: Fetchers operates Monday - Friday from 6:30 AM to 7:00 PM, Saturdays from 9:00 AM to 6:00 PM, and Sundays from 12:00 PM to 6:00 PM.

This position requires availability for weekends and holidays.

Potential Shifts:

• 6:00/6:15 AM – 2:00 PM
• 10:30 AM – 6:00 PM
• 12:00/1:30 PM – 7:30 PM

Schedule:

• Monday to Friday
• Weekend availability
• Work Location: In person
• Pay will depend on experience. Fetchers is an Equal Opportunity Employer.

Benefits:

• 401(k)
• 401(k) matching
• Employee discount
• Flexible schedule
• Paid time off
• Parental leave
• Bonuses

Click the link below to fill out a Job Application or submit a resume for consideration and any relevant documentation that explains your qualifications and interest to FetchersManager@gmail.com. https://fetchersfm.com/careers/

Job Type: Full-time

Salary: $16.00-$20.00 per hour. Depends on experience.

Job Type: Full-time

Pay: $16.00 - $20.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Employee discount
• Flexible schedule
• Paid time off
• Parental leave

Work Location: In person